SALES DEVELOPMENT REPRESENTATIVE

Job Description:

This position is responsible for understanding and developing assigned sales territory and/or customer segment to maximize and grow revenue by selling RamQuest products and services to existing and prospective customers. This role is responsible for creating critical first impressions of our suite of product features and functionality. This role will be responsible for evoking confidence with our customers and prospects in RamQuest's products, functionality, technology infrastructure and overcoming technical objections in the sales cycle. This individual is expected to attend trade shows and conferences to promote the company’s products and services. This position reports directly to the Director of Sales.

Essential Duties and Responsibilities:

• Articulate the overall RamQuest value proposition of its products to customers and prospects in product demonstrations and industry events.

• Achieve revenue targets.

• Engaging new and existing customers to identify their business needs and software goals to determine how RamQuest’s products and solutions can best meet their needs.

• Assist in closing complex sales opportunities through advanced competitive knowledge, technical skills, and credibility.

• Develop/Maintain an in-depth knowledge of RamQuest’s products and services and utilize this knowledge to successfully demonstrate and sell services to new and existing customers in assigned territory or customer segment.

• Research market conditions in assigned territory and create and execute strategies to meet or exceed established sales goals.

• Identify and target potential customers in assigned territory by using multiple sales techniques; cold-calling, email, webinar, targeted marketing, etc.

• Analyze competitor activity and assess opportunities for business development.

• Build long-term, productive, and mutually beneficial relationships with existing and new customers, as well as industry partners.

• Meet with existing partners, customers, and prospects in sales territory to understand their evolving business needs and position product solutions to meet surfaced needs.

• Maintains professional and technical knowledge by attending educational workshops and events, reviewing professional publications, establishing personal networks, and participating in professional societies.

• Maintain consistent communication and timely follow-up with customers and prospects and be available and responsive to customer’s needs.

• Records all customer and prospect related activity in Salesforce and complete weekly and monthly reports as requested.

• Prepares professional technical proposals and product comparisons and present the content to customers and prospects

• Work collaboratively and cohesively with Implementation, Account Management, Support, Product Management, Development, and other cross functional teams to ensure customer success.

• Provide input to other cross-functional departments, Implementation, Marketing and Product Development teams, pertaining to prospective customer's requests, as needed.

• Assist in development of key market campaigns with marketing team

• Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.

• Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person.

• Must be personable, positive, and a professional representative of the Company.

• Assume additional responsibilities as needed.

• Assist internal support departments with any conflict involving existing or new customers

• Complies with Company policies, procedures, regulatory requirements and completes mandatory company compliance training by assigned deadlines.

• At a minimum, the ability to work during scheduled or core business hours, Monday through Friday.

• Dependable, reliable and punctual attendance is required, which may include in-office attendance or attendance at company, industry or other events that occur outside regular business hours.

• Ability to accept supervision and direction, as well as constructive feedback.

• Demonstrates courtesy, flexibility, professionalism and is proactive and responsive to supervisor/manager, co-workers and customer needs and expectations.

• Other duties that may be assigned.

Knowledge and Skills Required:

• Basic computer skills including proficiency in Microsoft Office Suite and Outlook.

• Ability to work in fast paced environment while successfully performing under extreme time constraints and meets prescribed deadlines.

• Strong attention to detail with excellent organizational skills, with ability to prioritize and handle multiple tasks and projects.

• Ability to act independently with sound judgment and take initiative.

• Written and verbal communications are clear, grammatically correct and business appropriate.

• Sales experience in the Title Insurance Industry and an existing book of business is a bonus, along with knowledge of and/or experience with one or more RamQuest product.

• Proficiency in Salesforce is a must.

Communication and Interpersonal Skills:

• Excellent professional written, verbal, listening and communication skills.

• Must be a personable, positive, and professional representative of the company.

• Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, employees, supervisors, outside customers, and vendors. Lead by positive example.

• Ability to collaborate and interact effectively and professionally with all levels of management, employees and customers by email, phone, video conferences and in person.

• Actively listens and is mindful of the role body language, gestures and other nonverbal actions can play in communication.

The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.  

        
Pay Range for the position is     $85,000 - $115,000         

Old Republic complies with all federal, state and local laws including minimum wage requirements. In the event a minimum hourly rate stated is lower than the minimum wage required by law, Old Republic will always pay an amount equal to or greater than the minimum wage required by law.            

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We offer a competitive salary, and an excellent benefit package including health, life, and disability insurance; paid time off; and retirement plans