PRODUCT OWNER (TECHNICAL)

Job Description:

As Product Owner, you are accountable to a senior leader of Agency Operations to balance business needs to deliver strategic market advantage by identifying meaningful technical product features that solve business problems and deliver high-quality technology products.

*This is a hybrid-office position and requires regular attendance in one of the following locations: Minnetonka, MN; Tampa, FL; Bedford, NH; Fairfield, CT; Andover, MA; Wayne, PA. Fully remoted applicants are NOT being considered at this time. *

KEY RESPONSIBILITIES:

• Execute the technology product strategy in line with product vision and roadmap, focusing on the delivery of product roadmap features
• Articulate, build, refine, and maintain the product backlog items
• Prioritize backlog items to best achieve product goals and ensure the backlog is visible, transparent, and clear to all
• Collaborate with Stakeholders and team to translate the product roadmap features into well-defined User Stories, including requirements and acceptance criteria
• Prioritize User Stories for the Scrum team
• Continuously engage with the Scrum team to answer questions and remove roadblocks to ensure successful delivery of product features
• Coordinate and support User Acceptance Testing
• Participate in End User Demos and gather feedback for future product enhancements  
• Collaborate with cross-functional teams and departments, including development, design, marketing, sales, and operations to ensure alignment to deliver high quality and consistent products to the organization’s users
• Develop change management plans and communication efforts to support adoption and ensure business readiness for changes
• Accountable for maximizing the value of the product team

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED:

• Minimum 3 years experience in title/settlement or related fields or 3 years experience in the settlement software industry desired
• Minimum 2 years prior experience as a Product Owner with demonstrated success
• SAFe or Scrum Alliance Product Owner certification preferred
• Excellent written and verbal communication skills
• Excellent teamwork, interpersonal, and customer service skills that cultivate strong working relationships across the product team
• Proven ability to influence cross-functional teams without formal authority
• Strong attention to detail and proven ability to manage multiple and competing priorities simultaneously
• Proficient in Microsoft Office Suite and Outlook        

PHYSICAL/MENTAL DEMANDS:

• At a minimum, the ability to work from 8 a.m. to 5 p.m. Monday through Friday
• Ability to travel 20% of the time
• Ability to foster, develop, and maintain professional and collaborative working relationships
• Ability to interact effectively and professionally with all levels of management, employees, and customers by email, phone, and in person
• Ability to perform under pressure and be flexible with disruptions and deadlines throughout the workday
• Must be personable, positive, and a professional representative of the Company
• Ability to maintain trusted and confidential information
• Ability to accept supervision
• Ability to perform other duties as assigned by supervisor

• Valid driver’s license and auto insurance is required
• Repetitive and continual keyboard activity and interaction with display monitors are required

Sedentary work:  The majority of activity in this position involves sedentary work including sitting, standing, walking and the occasional need to lift or move objects.

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We offer a competitive salary, and an excellent benefit package including health, life, and disability insurance; paid time off; and retirement plans