RECORDING DOCUMENT ASSISTANT (PART-TIME)

Job Description:

THIS IS A PART-TIME, IN-OFFICE POSITION

(WORK HOURS 10:00AM - 2:00PM)

A Recording Document Assistant (RDA) is responsible for coordinating the general operations, this includes logging in all incoming documents and initial file set-up.  RDA’s will be responsible for processing document mail-backs and will assist in the posting of recording invoices and other post-close documentation.   A RDA is also responsible for all ePN day to day functions including but not limited to:

• Clear and consistent communication with clients re: their needs and status inquiries

• Be the secondary point of contact between client communication and internal operations for quick and prompt processing

• Assist the Document Recording Specialist(s)

• Researching online County indexes

• Tracking communication with client regarding issues that need resolution

• Skilled abilities with accounting and reconciliation of fees paid for daily work

ESSENTIAL FUNCTIONS:

• Regular consistent attendance is required

• Ability to work a specified schedule anytime from 7:00 a.m. to 8:00 p.m. Monday through Friday - THIS IS A PART-TIME POSITION

• Must be personable, positive and a professional representative of the Company

• Ability to accept supervision

• Must have and maintain reliable transportation

• Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors

• Be the point of contact for client inquires and questions that may arise

• Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person

• Ability to work overtimes as requested and approved by supervisor

• Perform other duties as assigned by supervisor

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED:

• Strong attention to detail and organizational skills

• Knowledge of real estate documents, title insurance, or escrow functions is preferred

• Proficient computer skills including knowledge of Microsoft Office Suite and Outlook

• Excellent verbal and written communication skills

• Excellent interpersonal and customer service skills

• Ability to prioritize and handle large volumes of work with tight deadlines

PHYSICAL/MENTAL DEMANDS:

• Ability to perform under pressure and be flexible with disruptions throughout the workday

• Must be able to work approved and requested overtime, by supervisor

• Repetitive and continual typing motion is required

• Weight lifted on average – lifting batches of documents – 0-10 lbs

#LI-KT1

#LI-Part-time

We offer a competitive salary, and an excellent benefit package including health, life, and disability insurance; paid time off; and retirement plans