PLAN, IMPLEMENT, AND MANAGE THE OFFICE OF SMALL BU

Duties

• Plan, implement, and manage the Office of Small Business Programs metrics dashboard, ensuring accurate, up-to-date data collection, analysis, and reporting.
• Work with stakeholders to define relevant performance metrics and continuously improve the dashboard's effectiveness in tracking program outcomes.
• Research and apply a range of qualitative/quantitative methods to identify, assess, to improve products and services. Use statistical tools and data analytics to generate insights to drive decision-making processes and enhance program effectiveness.
• Support the development and implementation of brand strategies to ensure consistency across all communication platforms. Identify opportunities for brand building and contribute to strengthening the organization’s presence and public perception.
• Utilize a broad range of subject matter practices, laws, regulations, policies, and precedents to analyze program performance and identify solutions. Use a variety of analytical methods to evaluate program and recommend appropriate solutions.
• Work closely with leadership, internal teams, and external stakeholders to drive program improvements. Participate in meetings and provide expert advice on program-related matters.
• Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.