OVERSEE THE ASSESSMENT, DESIGN, AND OPTIMIZATION O

Duties

• Oversee the assessment, design, and optimization of business processes to ensure alignment with the capabilities of the new ERP system, driving efficiency, effectiveness, and the overall success of the transformation initiative.
• Lead Business Process Analysis and Mapping; overseeing the use of various modeling techniques (e.g., use cases, workflows) to ensure processes are re-engineered, standardized, and optimized in accordance with Program objectives.
• Collaborate and engage with stakeholders and cross-functional teams, including Finance, Procurement, Strategic Infrastructure, Mission Directorates, Information Technology, and operations, to ensure processes integrate across NASA.
• Lead and/or conduct feasibility and cost-benefit analyses to aid decision-making for executive management.
• Identify potential risks in the redesign process, such as disruption to ongoing operations or resistance to change and developing strategies to mitigate them.
• Continuous Improvement. Establish baseline metrics / key performance indicators to document current state performance; once re-engineered monitor process changes; analyze performance post-update to identify areas for further optimization.
• Personnel Management. Provide Lead-level oversight for personnel assigned to the Business Process Re-engineering group. Provides direct input into periodic performance reviews of ABS BPR personnel.
• Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.