Senior Sales Coordinator-Italy
Description
Who We Are Looking For
We are looking for a dynamic and results-driven individual to join the USANA’s European sales team as an Italian sales senior coordinator. In this position, you will drive the execution of our regional strategic growth plan in the European markets, with a dedicated focus on supporting the Italian market under the guidance of the General Manager. Your responsibilities will encompass sales support, development and implementation of sales initiatives, comprehensive distributor training programs, and coordination of sponsorship activities. You will also foster direct sales communications with the field, building trusted relationships with USANA distributors.
What You Will Do as USANA’s Italian Sales Senior Coordinator
Communication
- Oversee all communications with independent distributors and customers, including promoting products, contests, business promotions, and events, as well as being responsive to all customer service needs
- Ensure effective communication with the sales force, including maintenance of language glossary, small translations, proof-reading of various materials and tools
- Proactively review and correct all tools and materials with relevant content and branding on all platforms and print
Sales
- Proactively deliver support on sales building activities, distributor training, and tutorials
- Support and liaise with the Customer Service agents to ensure all promotional and product-related programs and initiatives are communicated in a consistent and accurate manner
- Forecasts anticipated market sales, sets sales quotas and advises upper management about sales performance
- Maintaining regular KPI reports for performance tracking and strategic development
- Act as the primary contact with distributors
- Prepare and deliver weekly reports to sales leadership
- Recognize and motivate high-achieving distributors
- Implement distributor recognition initiatives and ensure timely execution according to regional corporate guidelines (welcome calls, congratulatory calls, social media, personalized certificates, on-stage, etc.)
- Coordinate and manage regular trainings via webinar, Zoom, Facebook Live, and face-to-face, on topics related to the compensation plan, sales strategies, and back-office applications (the HUB, Customer Connect, etc.)
- Plan and perform customer surveys as required
- Facilitate engagement within the national sales-focused Facebook group(s)
Background and Skills You Will Need
- Bachelor’s degree in business, economics, marketing, management, or related field or related experience required
- 4+ years of experience in direct selling
- Confident, self-motivated, and personable
- Service-minded with excellent negotiating skills
- Excellent written and oral communication skills
- Ability to travel and accommodate working hours to business needs
- Possess a strong foundation in data analysis and modeling, with the ability to generate clear and insightful ad-hoc sales reports to support decision-making
- Ability to multi-task in a fast-paced environment but stay focused on priorities
- Excellent organizational and team support skills
- Knowledge of international trade or international issues a plus
- Italian as mother language
- Fluent in English
- Knowledge of one additional language of the USANA European markets (Romanian, French, Spanish, German) is a strong plus
Position
You need to be based in Italy and you will work partially from home and our operational office in Rome
About USANA
Since 1992, USANA has provided the world with the highest-quality products focused on nutritional supplements, skincare, and a healthy lifestyle. But our commitment to excellence goes far beyond our products. USANA is dedicated to share our vision of health by empowering a global family of incredible employees based in 25 different markets around the world.
Community is at our core. It is our commitment to always strive to be open-minded listeners, hold ourselves and others accountable, be respectful, and celebrate the strength that comes from collaboration. Through several initiatives, we create a company culture where all members of the USANA Family feel cared for, included, and valued.
USANA employees do more than work for our company––we embody the culture, and we live our company values: Excellence, Integrity, Health, and Community. We are committed to doing whatever it takes to ensure USANA’s direct-selling Associates are supplied with whatever they need to become successful.
