Growth Support, Principal

Exp World Holdings

   Location: Remote

  Time: 7 months ago

 

  • Assist Onboarding Operations, Growth Team and Executive Leadership as they attract agents to eXp Realty
  • Bridge communications between Leads, Brokerage Owners, Team Leaders and high-profile, influential Agents and Individuals on behalf of Onboarding Operations, the Growth Team and Executive Leadership
  • Able to assess and identify which phone calls and meetings should be escalated to Executive Leadership or Management staff
  • Track and maintain Brokerage and Team metrics
  • Identify and develop streamlined solutions to track eXp Realty’s growth efforts
  • Coordinate communications between Team Services and Executive Leadership
  • Manage projected Brokerage and Team pipeline and other metric pipelines
  • Maintains Daily, Weekly and monthly follow-ups and present at Executive meetings, upon request
  • Manage multiple communication channels (email, chat, voice, text, etc.) between Onboarding Operations, Growth Team Leadership and Executive Leadership
  • Set up and participate in Workplace chat groups between Onboarding Operations, Inside Sales Associate (ISA) Division, Growth Team Leadership and Executive Leadership and their prospects
  • Attend Onboarding Operations, Growth and other applicable department meetings and trainings in order to learn and share updates, cross-departmentally 
  • Transcribe and maintain notes during any and all meetings
  • Ability to travel, if necessary 
  • Provide resources and eXp tools, platforms and connections, as needed
How you will grab our attention: 
  • Be the subject matter expert in your area of expertise.
  • High degree of advanced knowledge, conceptual understanding, and implementation.
  • Perform designated job tasks efficiently and within the provided time frame.
  • Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels.
  • Attend virtual meetings, provide updates on progress, and actively participate in discussions.
  • Adhere to company policies and guidelines, including data security and confidentiality.
  • Complete assigned projects, assignments, or tasks with attention to detail and quality.
  • Manage and prioritize workload effectively to meet deadlines and deliver results.
  • Continuously update job knowledge by participating in training opportunities or self-directed learning.
  • Collaborate with colleagues on shared documents or projects using remote collaboration tools.
  • Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges.
  • Ensure availability and responsiveness during agreed-upon working hours.
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply! 
What eXp Realty Provides: 
  • Fully remote environment 
  • Flexible Time Off for Salaried Employees
  • 401k with 4% match (immediate vesting) 
  • Robust Medical, Dental, & Vision benefits    
  • Company provided equipment   
  • Monthly Technology Stipend  
  • FSA & HSA with employer contributions 
  • Health & Wellness incentives     
  • 100% Paid Parental Leave
eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.

 

 
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