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What you will do:
To provide timely processing of A/R. This individual must have high attention to detail and has a clear understanding of basic accounting principles. Enjoys working in a fast paced environment.
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Process all transactions slated for eXpress Pay are processed on a timely basis
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Assist AST with HubSpot A/R enquiries, responding to assigned tickets within 24 hours
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Review and approve/reject all incoming CDN commission deposits
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Maintain the flow of each method of deposit (FTNI, e-transfer, in-branch, wire transfer, bill payments, bank transfers)
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Identify commission deposit items on provincial bank statements
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Identify any issues with commission deposits and bring to the attention of Team Lead for solutions
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Communicate with Agents (within eXp and outside brokerages) about the status of A/R
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Communicate with Transactions/Transaction Closing/A/P Teams to identify o/s monies
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Support other departments with the Finance Team when necessary
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Regularly attend Team meetings to keep up with all changes/updates to policy and procedures
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Assist Team Lead with any tasks assigned
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Other Accountabilities as Assigned
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Perform designated job tasks efficiently and within the provided time frame
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Maintain regular communication with team members and supervisors through email, instant messaging, video conferences, or other designated communication channels
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Attend virtual meetings, provide updates on progress, and actively participate in discussions
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Adhere to company policies and guidelines, including data security and confidentiality
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Complete assigned projects, assignments, or tasks with attention to detail and quality
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Manage and prioritize workload effectively to meet deadlines and deliver results
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Continuously update job knowledge by participating in training opportunities or self-directed learning
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Collaborate with colleagues on shared documents or projects using remote collaboration tools
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Take ownership of assigned work and demonstrate initiative in identifying and addressing challenges
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Ensure availability and responsiveness during agreed-upon working hours
How you will grab our attention:
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High school diploma required or equivalent years of applicable experience
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0-2 years experience
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Associate's degree preferred
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Fluently bilingual in both English and French is preferred
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1+ years experience in Canadian Real Estate
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1-2 years experience working in Accounts Receivable preferred
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Basic understanding of basic accounting principles
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Prior experience with Broker Wolf experience strongly preferred
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Proficient in Microsoft Office including Word & Excel and Google doc’s required
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Must be comfortable in a remote office environment working with various communication technologies
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Excellent written and verbal communication skills
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Must be highly flexible, working in a very fast paced environment and have a strong attention to detail
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Must have a positive attitude and excellent ability to work independently with little supervision
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Willing to work additional hours if required
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Agile/Flexible attitude
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Strong attention to detail required
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Excellent customer service abilities: written and verbal communication must be superb
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Excellent critical thinking and problem solving skills
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Team player - able to complete individual tasks as well as work on a team to accomplish a goal
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Experience in the real estate industry strongly preferred
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Excellent communication skills both written and verbal
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Experience in coordinating events and group activities
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Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
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Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
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Remote Work experience required
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Dedicated home-office/work space
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Advanced Trello experience preferred
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Aptitude for using online platforms and softwares to work remotely
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What eXp Canada provides:
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Paid Vacation
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Paid Holidays
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Up to 4 Paid Personal Days
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5 Paid Sick Days
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$20/pay cheque for the first two pays of the month for your mobile phone/internet
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Fully remote environment
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Amazing company culture
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And more..
eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.
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