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Review and approve/reject all incoming Canadian deposits
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Ensure accuracy of daily posting of trust and/or commission trust deposits
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Maintain the flow of each method of deposit (FTNI, Etransfer, In Branch, Wire Transfers, Bill Payments and Bank Transfers)
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Respond to all provincial deposit/commission emails through Zoho
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Identify deposit items on provincial bank statements
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Identify any issues with deposits and bring to management/team lead for solutions
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Communicate with agents (eXp agents and other brokerage agents) about the status of the deposit
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Communicate with the Payout and Transaction teams to locate deposits
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Create and provide receipts for deposits
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Support other departments, when necessary, with month-end procedures
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Supports completed and accurate bank deposits on a daily basis
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Completes daily assessments of progress
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Back up for receiving Ontario mail
How you will grab our attention:
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High school Diploma/GED required
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Real Estate back-office and Broker Wolf experience strongly preferred
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Excellent written and verbal communication skills
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Excellent organizational skills
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Strong knowledge of Microsoft Office/Google Suite
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Excellent written and verbal communication skills
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Problem Solving Skills
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2+ years in the Customer Service industry
If you think you’d make a great match for this position but don’t meet all the requirements, we would still encourage you to apply!
What eXp Canada provides:
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Paid Vacation
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Paid Holidays
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Up to 4 Paid Personal Days
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5 Paid Sick Days
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$20/pay cheque for the first two pays of the month for your mobile phone/internet
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Fully remote environment
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Amazing company culture
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And more..
The starting base pay for this position is $45,000 CAD per year in our lowest geographic cost of living market and is dependent upon many factors such as location, experience, skills, and training. Base pay is only one part of the total compensation package offered to employees in recognition of their hard work and is determined within a range to allow for growth and development within a role.
eXp World Holdings is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.
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