IT Director
The Information Technology group works as a global team to empower Walker Edison’s employees and business operations to be creative, collaborative, and productive. Walker Edison’s technology needs are diverse and span across workforce collaboration, security, and corporate activities. Our mission is to bring technology support services across the company and drive operational excellence in everything we do. This role includes creating processes, procedures, and automation to improve efficiency in our day-to-day tasks and projects. You will work closely on supporting our global organization and ensuring that needs and issues are being addressed.
The selected individual will be responsible for but not limited to the following:
- You will be responsible for technical team leadership, people management, and mentoring of a multi-site team.
- Work with business partners to influence and champion technical solutions.
- You will create a strategy to support and enhance an effective hybrid work environment of on-prem and remote workforce.
- Continuous improvement of IT onboarding and offboarding processes
- Software Lifecycle management and planning
- Be responsible for all hardware and software budgeting.
- Responsible for asset management and tracking
- You will identify challenges and lead a team to develop technical solutions through automation and engineering best practices.
- Responsible for maintaining and implementing best practices for both on-prem and hosted networks, network security, identity management, cloud services, storage solutions, and IT compliance.
- Responsible for ERP, EDI, and IT teams
Qualifications
- Bachelor of Science in Computer Science or related field or comparable experience
- 5+ years managing technical teams. Demonstrated success building and leading teams, developing, mentoring, and training technical IT staff.
- 7+ years of relevant hands-on systems engineering experience supporting enterprise level infrastructure and end user equipment, IT Service Desk or Support.
- Functional experience with ERP systems (i.e. NetSuite, SAP, Oracle); NetSuite preferred
- Experience driving and presenting root cause analysis and error correction from operational events to senior management.
- Excellent cloud infrastructure knowledge (AWS, Azure), global network administrative experience, software/application administration, compliance, and security.
- Familiarity with Avercast and/or Forecast Pro a plus.
- Strong systems engineering fundamentals (networking, storage, operating systems)
- Experience representing your team/technical area to customers, peers, and senior leadership.
- Leading development life cycle processes and best practices, esp. in the areas of automation and monitoring
- Excellent interpersonal skills; ability to work successfully with teams across the organization, including Engineering, Program Management, Operations, and Senior Leadership.
- Ability to work well under pressure with minimal supervision and keep up with a fast moving environment via effective prioritization and time management.
- At a minimum, should have the following certifications or equivalent: CompTIA A+, CompTIA Network+, CompTIA Security+
Preferred Qualifications
- ITIL Foundation Certified
- CCNA/CCNP/MCSE certifications a plus.
Benefits
Comprehensive benefits include fully subsidized medical, dental, and vision insurance as well as life insurance, dependent care and flex spending accounts, a generous 401k match, very competitive PTO, and education and childcare reimbursement. Additional perks include complimentary market and gym discount.
About The Company
Walker Edison is one of the largest ready to assemble furniture companies. We specialize in E-Commerce and are expanding into all channels, including Brick and Mortar. With offices in the China, Vietnam, Brazil, and the United States, Walker Edison relies on data analytics and hard-working employees to create an excellent experience for every customer. Our success comes from an attitude of innovation, never settling, and giving back to the community.
n every step of the way! Our brand and designs represent our desire to break away from the standard mold and help our customers "Live Outside The Box." This is an exciting time to join our expanding operations. We are an established business with huge future potential. Come join our team and be a part of a fun and growing company where we “Work Outside the Box”!
Walker Edison is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
