OPUS AGENCY
partners with world-shaping brands like Amazon, Google, Microsoft, and Salesforce to catalyze movements through shared experiences. Crafted through our end-to-end capabilities and propelled from the epicenter of events, content, and community, these experiences are renowned for accelerating momentum—and success—for everyone involved.
Built across four decades, we scale excellence at the forefront of focused strategy, fearless creativity, emerging technology, and agile delivery. Today, as the flagship of , our team members are outperforming from hubs throughout the United States, in the heart of London, and around the world.
If you embody our cultural pillars—if you can bring versatility, embody optimism, elevate integrity, catalyze curiosity, and own excellence—then join us in fueling the future of brand movements.
WHAT WE ARE LOOKING FOR
The Sr. Event Registration Manager role is a full-time role stationed at the Bill & Melinda Gates Foundation. This client-facing role is responsible for executing tasks related to the registration process for high-level attendees and onsite registration and logistical support. This includes collaborating with multiple internal teams and working directly with clients and vendors to ensure excellent service and execution throughout the planning process.
YOU SHOULD HAVE
- 5+ years of experience in a relevant role, depending on the type of work experience
- Possesses the discretion and integrity necessary for handling confidential interactions with high-profile individuals
- Experience in high-level event registration, and non-profit experience is highly preferred
- Proven experience in supporting high-touch individuals, projects, or events successfully
- Bachelor's Degree from a four-year institution is preferred
ESSENTIAL RESPONSIBILITIES
- Responsible for effective and timely communication between internal team, clients, and partner organizations
- Able to provide critical, constructive feedback to colleagues
- Able to lead client meetings un-supervised, advising clients on major decisions regarding each event
- Flexibility with work and travel timelines based on project needs in a high paced environment
- Must be able to be entrusted with sensitive data and maintain the utmost discretion and integrity to protect privacy and security
- Must be detail oriented in project management and tracking tasks, as well as taking the initiative and being proactive
- Illustrate an understanding of the variety of needs for a global attendee audience including succinct communication skills, international-used meeting terms, and ability to convey all event logistics with contacts who may have limited skills in the English language
- Experience in Cvent registration platform preferred
EVENT REGISTRATION (80%)
- Build and coordinate content, maintains functionality, and manages registration website timelines for multiple projects simultaneously
- Recognizes the need for documentation improvement, takes ownership in actively improving said documents; strong participant in team and client meetings and regularly suggests and prepares topics for discussion
- Fully understand and adhere to foundation policies and procedures
- ONSITE: Can proactively pre-plan and manage the onsite execution of registration
- ONSITE: Is adaptable and can quickly identify and work with changing priorities and needs for high-level attendees
- ONSITE: Understands badge and security plans and can create new plans as needed
EVENT LOGISTICS (20%)
- Ability to provide onsite logistical management for high-level profile individuals and events with limited pre-event planning involvement
- Provide onsite event logistical management as required for events with attendance ranging from 5-50. Areas include pre-con with venue and vendors, transportation coordination, managing event setup and executing event, attendee and speaker needs
- Regularly research and maintain a written resource of local and relevant event industry happenings, new venues, or offsite dinner locations for foundation events
Additional Requirements
- Report to Opus manager and members of client event team on a regular basis to discuss project progress, challenges, and solutions
- Maintain clear communication with manager and/or client, regarding special problems or exceptions to policies and procedures
- Effectively perform work assigned in a timely, customer-centric, and accurate manner
- Treat all proprietary information as confidential
- Represent the client’s stewardship and values in all tasks
- Follow established policies and procedures for appearance, timeliness, and safety
- Utilize internal system for reconciling event-related charges; responsible for allocation of all charges and liaising with internal analyst on departmental chargebacks and tracking
- Ensure appropriate coverage during any times out of the office
- Perform other duties as assigned
QUALIFICATIONS
- Microsoft Office suite program experience, especially Microsoft Outlook and Excel
- Knowledge of Microsoft Teams preferred
- Strong project management skills
- Demonstrate strong verbal and written communication, presentation skills and quantitative abilities
- Display strong critical thinking, organizational, and analytical capabilities
- Ability to read, edit, customize, and manipulate data and reports
- Portray professional presence through superior communication, presentation, promptness, and appearance
WHAT YOU CAN EXPECT IN RETURN
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Full time position
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Opportunities for growth and development
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Health & Dental Insurance (choice of plans)
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100% Employer paid short-term disability and life insurance
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Opportunity to elect additional life insurance and LTD insurance at employee expense
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Paid parental leave
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Opportunity to contribute pre-tax dollars to flexible spending accounts
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401(K) with employer match
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Flexibility in work schedules
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Generous time off
HOW WE’LL TAKE CARE OF YOU
Our job titles may span more than one career level. The starting salary for this role is between $69,000 and $75,000. Our salary ranges are based on third-party national average market compensation analysis. The actual salary is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and market demands. The salary range is subject to change and may be modified in the future.
NOT SURE IF YOU SHOULD APPLY?
Studies show that those identifying as under-represented individuals might have talked themselves out of applying at this point. Don’t worry about checking every single box. At Opus Agency we are dedicated to building a diverse, inclusive, and authentic team – so if you’re excited about this role, but your past experience doesn’t align perfectly with every single qualification in this job description, we encourage you to apply anyway. You may just be the right candidate for this role or we may have other roles that better align with your skillset.
PHYSICAL REQUIREMENTS:
Individuals will be required to sit for the majority of the day and will be required to stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Individuals may be required to travel via airplane, train, taxi, car and/or other means of transportation, as needed.
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
OTHER DUTIES AND ACKNOWLEDGEMENT
The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee/ candidate a general sense of the responsibilities and expectations of the position. Duties, responsibilities, and activities may change at any time with or without notice. This does not create an employment contract, implied or otherwise, other than an "at will" relationship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Opus Agency does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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