Loan Processor
Description
Position Title: Loan Processor
Department: Loan Operations
About Inspire Home Loans
As the proud affiliate lender of Century Communities—one of the nation's largest homebuilders and industry leader in online sales—we know what it takes to be a market gamechanger, and that includes providing you with all the resources, opportunities, and benefits to build a thriving and rewarding career.
Benefits We Offer
Team members enjoy an excellent benefits package that includes medical, dental, vision, 401(k) with employer match, paid time off, and sick leave, plus home and mortgage discounts. We also offer competitive salaries with the potential for discretionary bonuses and/or commission structure (depending on the position).
We Hire The Best
Our mission of financing A Home For Every Dream™ is only possible with the best talent in the industry. If that’s you—if you’re a self-starter, changemaker, and thoughtful collaborator ready to take their career to the next level—then apply today!
What You’ll Do:
The Loan Processor achieves production goals and ensures exceptional customer service by maintaining a thorough knowledge of lending programs, policies, procedures, and regulatory requirements, demonstrating a commitment to professional ethics, and complying with Federal and State compliance policies.
Your Key Responsibilities Include:
- Analyze conditions for conventional and government loan programs to ensure compliance with investor specifications (AUS and underwriters).
- Review and verify accuracy of all documentation to ensure guidelines are met.
- Set and explain proper expectations for the loan process and documentation needed to complete the loan application.
- Collect applicable conditions from the borrower for submission to underwriting.
- Proactively communicates with all parties (buyer, title/escrow, internal staff), providing timely updates and gathering all required documentation to ensure all conditions are met and full loan approval obtained.
- Notify Loan Officer of potential Change of Circumstances requiring a new Loan Estimate to be issued.
- Ability to process 19-22 closed loans per month and manage a pipeline of 45-60 loans.
- Ability to handle stress and escalations in a friendly, helpful manner.
- Follow up after loan closes to congratulate, thank, and provide the next steps to the customer.
- Respond to all Post-Closing phone calls/emails received, including applicants, approved borrowers, Inspire Home Loans staff, Century Communities staff, escrow, or title representatives.
- A willingness to cross-train and assist with other roles as directed by management.
- Perform other duties as needed or assigned.
What You Have:
- Knowledge of FNMA / FHLMC and FHA/VA/USDA programs required.
- Proficiency in DO, DU, LPA, and other AUS technology.
- Strong familiarity with loan origination systems, Encompass a plus.
- Teamwork attitude, ability to work independently, and be self-motivated.
- Familiar and up to date on mortgage regulatory compliance, practices, and procedures.
- Excellent written and oral communication skills.
- Strong analytical skills and detail oriented.
- Ability to organize and prioritize assignments, manage, and perform multiple tasks.
- Must have a sense of urgency and the ability to meet strict deadlines.
- Willingness to work overtime if necessary.
- An outstanding level of customer service skills.
Your Education and Experience:
- A high school or equivalent is required.
- A minimum of 3-5 years of loan processor experience, builder preferred.
