Clinic Coordinator, University of Montana Physical Therapy Clinic

 

Specific duties include:

• Welcoming, registering, scheduling, and coordinating care for all patients, including referrals, in-person and via phone consultations.
• Coordinating with providers and other team members to accomplish daily work.
• Maintaining confidential patient files both in paper and electronic medical records.
• Coordinating the collection of patient fees and payments including preparing deposits and recording patient payments for accurate accounts receivable tracking.
• Handling all human resource related tasks for student employees and volunteers within both the Orthopedic and New Directions Clinics including hiring, supervising, and making decisions with regard to retention and promotion.
• Training, mentoring and continued oversight to the UMPT Clinic Billing Assistant in insurance verification tasks, serving as an expert resource as needed.
• Managing clinic inventory and ordering of supplies.
• Maintaining a clean and comfortable environment for all clients, students, and providers.
• Assisting with program development and grant related projects as needed.
• Serving as the primary point of contact and coordinator of initiatives involving the UMPT Clinic, New Directions Wellness Center, the School of Physical Therapy & Rehabilitation Science and the College of Health.

 

Required Skills

• Ability to operate personal computers, related word processing, spreadsheet and database software.
• Knowledge of office reception, patient scheduling, medical record management.
• Use of correct English, spelling, composition and grammar.
• Effective time management and organizational skills with the ability to complete tasks while paying attention to details.
• Ability to be fully compliant with HIPAA practice standards, follow rules and regulations regarding management of medical records and patient information.
• Effective communication and customer service skills with the ability to maintain effective working relationships.
• Ability to coordinate student worker activities while following established timelines for completion of tasks.
• Ability to make sound decisions and remain calm and professional at all times.
• Commitment to diversity and the inclusion of different perspectives.
• Able to perform light housekeeping duties to ensure all areas in the clinic are organized, clean and safe.

 

Minimum Required Experience

• High School diploma and two (2) years of experience or an equivalent combination of education and experience.

 

Preferred Qualifications

• Experience working in a medical front office utilizing current EMR software.
• Prior experience and knowledge of some UM specific systems, policies and procedures.
• Prior experience of coordination and management of individuals working on established.

 

About the UMPT Clinic and

The mission of the NSE UMPT Clinic is to provide services that include physical therapy and wellness to University of Montana students, faculty, and staff and active individuals of all ages in the community.  In addition to physical therapy services, the NSE UMPT Clinic also provides physical therapy and fitness programs for people with physical limitations, disabilities and chronic illnesses. 

 

The University of Montana is flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains where three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere.  The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

 

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

 

To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.

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Position Details

Position Title:                    Clinic Coordinator (Program Coordinator II)

Position Number:             064620

Department:                       School of Physical Therapy

Work Schedule:                 Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 7:30 am to 4:30 pm, 12 months/year.

Salary:                                $18.585/hr Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan, email the .

Union Affiliation:               FOCUS-MFPE

Probationary Period:        Six months minimum

:               Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

 

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

Must be eligible to work in the United State upon hire. Sponsorship is not available for this position.

How to Apply

Priority Application Date: Wednesday, June 5, 2024 by 11:59 PM (Mountain Time)

Complete applications received by this date will be guaranteed consideration. To receive full consideration, candidates are required to submit all of the following materials.

Please submit the following application materials** via the UM Jobs portal and by clicking "New Resume/CV" button.  Please do not apply through Indeed.com*.

 

A complete application Includes:

1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.
2. Detailed Resume – listing education and describing work experience.
3. Professional References – names and contact information for three (3) professional references.

 

*Applying through Indeed.com or easy apply through Indeed.com may result in submission of an incomplete application.  Applications may be removed from full consideration if they are not complete with materials listed above under the "How to Apply" section.  It is the responsibility of the applicant to ensure complete application materials are submitted and received by the date listed above. 

 

**Please note: only five (5) attachments are allowed per application. Please combine documents accordingly.

Job Location

Missoula, Montana, United States

Position Type

Full-Time/Regular