SENIOR USER EXPERIENCE (UX) RESEARCHER

What you’ll do:

• Own and drive research initiatives for key SiriusXM pillars. Establish and manage a research roadmap prioritizing key learning opportunities across the product development cycle that informs business, product, and design decisions.

• Lead, scope, and execute end-to-end strategic and tactical research; answer exploratory and foundational questions, validate concepts and designs, and monitor post-launch product success.

• Conduct qualitative, quantitative, and mixed-method research studies leveraging a wide range of methodologies common to UX and consumer research that consistently meet a high standard of quality and integrity.

• Distill data to the most important insights that foster empathy, a shared understanding of user needs, and identifies high-value opportunities. Create and design compelling, digestible deliverables leveraging storytelling, presentation, and workshopping techniques to inspire product innovation and evidence-backed decision making.

• Present and evangelize insights to diverse audiences including executive leadership, core teams, and broader groups (ex. department all-hands, industry panels).

What you’ll need:

• MA/MS degree in Human-Computer Interaction, Cognitive / Experimental Psychology, Anthropology, Market Research or related field, or BA/BS degree.

• 5+ years of experience (at least 4 of which in industry) conducting research projects – using both qualitative and quantitative methods in consumer and/or enterprise domains.

• End-to-end experience leading all aspects of project execution (planning, recruiting, execution, analysis, and reporting).

• Experience using a range of qualitative and quantitative UX research methods, experimental design, and/or market research techniques. Demonstrated competency with descriptive statistics and quantitative analysis methods.

• Experienced with qualitative research tools such as UserZoom, UserTesting.com, dscout, Revelation, or similar.

• Competence with survey software such as Qualtrics.

• Strong portfolio showing ways you have consistently and creatively brought a deeper understanding of consumer needs to help teams solve ambiguous and/or complex business challenges, product, and design objectives.

• Excellent communication skills - both spoken and written. Passion for leading interactive workshops with cross-functional stakeholders.

• Interpersonal skills and ability to interact and work with staff at all levels.

• Willingness to take initiative and to follow through on projects.

• Excellent time management skills, with the ability to prioritize and multitask, and work under shifting deadlines in a fast-paced environment.

• Ability to work independently and in a team environment.

• Must have legal right to work in the U.S.

At SiriusXM, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the base salary for this position to be in the range of $128,100 to $165,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.