Why Attentive needs you
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- Collaborate on forecasted quarterly goals for client-facing teams, ensuring targets are challenging yet achievable and align closely with expected client behavior
- Own model for determining performance and OKRs for upcoming quarters as well as in-quarter reporting, reporting performance on a regular basis to executive leadership, business leadership and individual contributors
- Partner with client-facing leadership to understand key trends in the business, proactively identifying opportunities to improve performance and drive value for Attentive and our clients
- Enhance workflow for client-facing teams to drive efficiency in managing books of business and everyday client management activities through customer success optimization tools and platforms
- Own the operating headcount model and act as a key cross-functional partner to the business for capacity-related recommendations and analyses
- Own strategic projects that are complex and cross-functional in nature, breaking down ambiguous problems and utilizing an advanced analytic tool kit to creatively arrive at solutions
About you
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- 7+ years of operations or similar experience
- Excellence with excel modeling and project management frameworks
- Ability to synthesize multiple datasets to glean strategic insights and recommendations
- Robust analytical skills, business modeling and presentation capabilities
- Strong sense for sequencing and prioritization
- High aptitude for partnering with others
- Experience in a high-growth SaaS environment
You'll get competitive , from health care to home office equipment, to help you bring your best self to work!
For US based applicants:
- The US base salary range for this full-time position is $142,120 - $175,454 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-AG1
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about , Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.
