Analyst, AR/Credit & Collections Resolution – Pricing Claims

•             Location: Frimley , Surrey

•             Function: Accounts Receivable - Shared Service Centre

This role is to work within the Customer Financial Services department and improve SCJ financial performance by reducing open deductions, speeding up validation of claims and ensuring accurate allocation of customers’ invoices to the correct accrual; All in line with departmental KPIs targets.

This role for a 12 month Fixed Term Contract

RESPONSIBILITIES

• Ensure timely approval and processing of claims, Invoices and deductions by customer.
• Conduct thorough investigation of price claims
• Drive process changes as well as Efficiency & Effectiveness improvements
• Ensure customers account reconciliation are completed and accurate
• Manage incoming documentation
• Develop, maintain and improve relationships with internal and external customers
• Analysis, decisions and recommendations of customer’s credit related matters
• Timely escalation and resolution of disputes
• Follow established Delegation of Authority (DoA) matrix and guidelines
• Comply with Sarbanes & Oxley (SOX) requirements for Accounts Receivable processes
• Take active part in process improvements through Lean methodology approach and cross-functional problem-solving matters
• Perform Ad Hoc Accounts Receivable activities
• Cover/backup for other CFS functions
• Reporting

Experience you'll bring

• Must be fluent in spoken & written English and another language
• Good attention to details (SHL tests)
• Process improvement orientated
• Experience with Microsoft Office tools such as Excel (excel test)
• Excellent communication and interpersonal skills
• Strong Proactivity and Personal Ownership
• Demonstrate adaptability & flexibility in fast paced changing environment

Behaviors you'll need

• Excellent communication and interpersonal skills
• Strong Proactivity and Personal Ownership
• Demonstrate adaptability & flexibility in fast paced changing environment

What’s in it for you?

• Competitive pay & benefits
• Flexible starting and finishing times + 4.5 day working week
• 33 days annual leave including public holidays due to supporting European countries
• Pension, Life cover & Health Insurance
• Shuttle bus service from local train stations, Cycle to Work Scheme
• Free onsite Gym with free classes

About us:

SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid®, Glade®, Kiwi®, OFF!®, Windex®, Ziploc® and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals.

#LI-DNI

Inclusion & Diversity 

We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.  

We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at .