WHO WE ARE
The Content@Cisco team is dedicated to leading and enhancing the Microsoft 365 platform, particularly SharePoint and OneDrive. We handle the creation, configuration, and maintenance of site collections, along with user account management, security protocols, and SharePoint integration. Our team is committed to evaluating and implementing SharePoint's security, governance, and productivity features to deliver best-in-class solutions for Cisco.
WHO YOU'LL WORK WITH
The Content@Cisco team is responsible for maintaining, enhancing, and supporting the Microsoft 365 platform, specifically SharePoint and OneDrive, as integral components of the Microsoft 365 productivity platform. In this role, you will work closely with a diverse team of IT professionals and business partners to analyze, optimize, and augment Microsoft 365 platform, ensuring it meets and exceeds our organizational needs.
We're looking for a dedicated Microsoft 365 Technical Engineer who is ready to contribute their expertise to our team and help us maintain a robust, secure, and efficient Microsoft 365 environment. If you have a solid foundation in these areas and are looking for a role where you can make a tangible impact, we'd like to meet you.
WHO YOU ARE
Join our transformational team as an M365 Maestro, where you'll be the heartbeat of our enterprise-scale M365 symphony. Your role is more than a job—it's a canvas for your expertise.
WHAT YOU'LL DO
Join us on an empowering journey as our next M365 Champion, where your mastery of the M365 ecosystem, especially the dynamic realms of SharePoint and OneDrive, will be the cornerstone of our team's success. In this role, your transformational leadership will be the driving force behind:
- Orchestrating the evolution of SharePoint by steering the introduction and enhancement of its features. Your role will not just be about execution but about reimagining possibilities as you assess, evaluate, and deploy with finesse.
- Becoming the Sherlock Holmes of technical conundrums, unraveling the most intricate challenges with a blend of analytical prowess and tech-savvy intuition.
- Taking on the noble mantle of protector, you will be pivotal in fortifying the fortress that is Cisco's M365/SharePoint landscape. Your strategic approach to security and compliance will not just meet the bar; it will set it, ensuring peace of mind through rigorous security audits and alignment to the letter of regulatory frameworks.
- Serving as a beacon of knowledge, you will ignite the potential within your junior colleagues, fostering an environment of growth and learning. By mentoring and sharing your well-honed expertise, you contribute not just to projects, but to the career trajectories of those who follow.
- In coordination with the Architect, this role involves proactively identifying and assessing new technologies and trends within the industry. The individual will strive to stay at the forefront of innovation, utilizing industry best practices and novel approaches to improve our systems, optimize our processes, and foster a culture of creativity and continuous improvement.
- Embark on this aspirational path with us and see your career take flight as you shape the future of our M365 infrastructure, fostering a culture of excellence and innovation within our organization. Crafting the blueprint of our technical endeavors, your documentation of system configurations, processes, and problem-solving pathways will be the map that guides us through the IT landscape, ensuring that your knowledge becomes the foundation for continuous support and improvement.
BASIC QUALIFICATIONS
- Possession of a Bachelor's degree or equivalent professional experience.
- Certifications in the Microsoft 365 platform as proof of your proficiency.
- A solid track record with 3+ years' experience in managing an enterprise Microsoft 365 implementation.
- Expert knowledge of the Microsoft 365 platform, with a focus on SharePoint and OneDrive for Enterprise.
- Proficient in PowerShell scripting, which is essential for automating tasks within the M365 environment.
- Well-versed in SharePoint Framework (SPFx) and PnP programming to enhance our SharePoint capabilities.
- Skilled in the Microsoft Power Platform, including PowerApps, Automate, and PowerBI, to streamline our business processes.
PREFERRED QUALIFICATIONS:
- Capable of handling multiple tasks simultaneously, balancing day-to-day operations with project-based work.
- Excellent analytical and problem-solving abilities to troubleshoot and resolve issues effectively.
- Strong communication skills, both for internal collaboration and for articulating technical concepts clearly.
- Resilience and composure when working under pressure or in challenging situations.
- Knowledgeable about relevant regulations and compliance standards that impact our M365 environment.
- Demonstrated ability to document processes clearly and create detailed knowledge articles.
- A proactive approach, with a readiness to tackle challenges head-on.
- Self-motivated with a commitment to ongoing learning and self-improvement.
WHY CISCO
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we are “old” (36 years strong) and only about hardware, but we are also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns, and protects. No other company can do what we do – you cannot put us in a box!
But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.)
We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair? Do not care. Tattoos? Show off your ink. Like polka dots? That is cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
