What You'll Do
Join us on an empowering journey as our next Microsoft 365 Champion, where your deep understanding of the Microsoft 365 suite, including SharePoint, Purview, Lists, and OneDrive, will play a vital part in our success.
- Offer domain expertise to optimally support, maintain, and evolve Cisco's Microsoft 365 efficiency platform, ensuring it performs optimally and meets the business's needs.
- Handle the creation, modification, and administration of user accounts, permissions, and access rights.
- Collaborate closely with the Architect and Engineer to apply sophisticated diagnostic methods for crafting solutions to sophisticated issues.
- Safeguarding the integrity of Cisco's Microsoft 365/SharePoint environment by implementing security standard methodologies, assist in developing policies, procedures, conducting regular security audits, and ensuring compliance with legal and regulatory standards.
- Document system configurations and operational procedures to support future maintenance and improve collaborative problem-solving.
- Serve as a liaison between various Lines-of-Business, encouraging effective communication and coordination across different geographical locations.
Who You'll Work With
The Content@Cisco team is responsible for maintaining, enhancing, and supporting the Microsoft 365 platform, specifically SharePoint and OneDrive, as integral components of the Microsoft 365 productivity platform. In this role, work closely with a diverse team of IT professionals and business partners to analyze, optimize, and augment Microsoft 365 platform, ensuring it meets and exceeds our organizational needs.
A dedicated Microsoft 365 Administrator who is ready to contribute their expertise to our team and help us maintain a robust, secure, and efficient Microsoft 365 environment. Have a solid foundation in these areas and are looking for a role to make a tangible impact, we'd like to meet you.
Who You Are
Join our entrepreneurial team as a Microsoft 365 Maestro, where you'll be the heartbeat of our enterprise-scale Microsoft 365 symphony. Your role is more than a job—it's a canvas for your expertise.
Minimum Requirements:
- Bachelor's degree or 5 years equivalent professional experience.
- Microsoft Certified: SharePoint Associate or similar certifications.
- Proficient knowledge of the Microsoft 365 platform, with a focus on SharePoint and OneDrive administration, customization, and diagnosing.
- Familiarity with Power Platform (PowerApps, Power Automate, Power BI).
- Strong analytical and problem-solving abilities, capable of leading complex issues.
Preferred Requirements:
- Expertise in diagnosing and resolving technical issues
- Ability to analyze business requirements and propose effective solutions.
- Excellent collaboration and communication abilities, working optimally with both non-technical users and technical developers and capable of handling multiple tasks simultaneously, balancing day-to-day operations with project-based work.
- Knowledgeable about relevant regulations and compliance standards that impact our Microsoft 365 environment and ability to document processes clearly and create detailed knowledge articles.
- Agile/Scrum certification can be advantageous.
Why Cisco?
#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you!
Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
