Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As the world continues its digital transformation and relies more on cloud services and the Internet, the “network,” which is now both public and private, has become a black box our customers cannot see or understand. 

Our Internet and cloud intelligence platform delivers the only collectively powered real-time view of the Internet and private networks, cloud, and SaaS platforms, helping enterprises and service providers identify problems before they impact revenue, damage brand reputation, or halt employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within the Cisco Networking Business Group and is the Network Assurance solution for Cisco across the Cisco Networking Cloud and Cisco Security Cloud. In September 2023, ThousandEyes completed its first acquisition, SamKnows, to extend ThousandEyes' industry-leading view of the Internet and hybrid workforce experience.

About The Role

This is an exciting opportunity to join the Cisco legal team directly supporting the ThousandEyes business, with a focus on supporting the SamKnows integration.  We are looking for a fun, creative team player, hungry to dive into a wide variety of hands-on work to help drive the business forward. 

What You’ll Do

The Product Legal team differentiates itself through a deep understanding of Cisco’s products and offers. We serve as the primary Legal partner to Product Management/Engineering and the business teams that build and commercialize Cisco products.  This role will support the ThousandEyes business (including the recent SamKnows acquisition).

We are looking for a highly motivated, solution-driven, and tech-savvy senior product counsel who is excited about working in a dynamic environment.  We’re looking for someone who can:

●  Develop deep knowledge of ThousandEyes’ and SamKnows’ offerings, business processes, and go-to-market strategies and develop close working relationships with product management, engineering, sales, operations, infosec, and finance teams.

●  Provide support in all areas of product counseling, with a focus on integration of the SamKnows’ offerings into ThousandEyes’ existing business.

●  Draft and negotiate complex commercial agreements (e.g. as a SaaS provider or in the context of technology partnerships) and assist in the development/improvement of templates/playbooks.

●  Expertly assess and balance legal risk while providing practical guidance.

●  Develop and refine the legal strategy for a growing SaaS business in collaboration with other members of the Legal team and the ThousandEyes executive team.

●  Be a team player, willing to pitch in and assist wherever needed.

●  Be able to work effectively in a remote environment.

Who You Are

You should possess excellent legal and business judgment, strong critical thinking, and communication (written and oral) skills, as well as a proven work ethic. It is important that you can work directly with all levels and functions within the organization. Additionally, you should be self-directed, collaborative, and flexible, with the ability to thrive in a collegial, fast-paced environment. Your role will involve developing and supporting a dynamic legal strategy for the ThousandEyes business, accounting for legal and business considerations, customer experience, and market conditions. Problem-solving skills with speed, simplicity, organization, and sound judgment are essential. Success in this role requires self-motivation, confidence, rigor, diligence, and a passion for learning and contributing.

Your Qualifications

●  Bar admission in any jurisdiction with good standing, with a minimum of 10+ years of relevant experience at a law firm and/or in-house (the ideal candidate will have both law firm and in-house experience.)

●  Strong knowledge of the legal issues applicable to SaaS product counseling, including expertise in the following areas: data privacy, intellectual property, trade compliance, and open source.

●  Solid knowledge of data privacy regulations (such as GDPR, CCPA, etc.) and direct experience applying data privacy concepts in the product counseling context is important.  (CIPP/E certification is a plus.)

●  Outstanding contract negotiation and drafting skills, including extensive experience negotiating complex licensing arrangements (both with customer-facing and technology partnership agreements).  

●  Strong collaboration skills – ability to partner closely with business, technical and Legal team members.

●  Ability to understand and synthesize complex issues, assess legal and business risk, and provide concise, plain English, business-focused advice, including to executive leadership.

●  Intellectual curiosity – enjoys learning about new technologies and partnering with technical teams.

●  Ability to build credibility, advocate, influence, and become a trusted adviser to the business and Legal team members.

●  Business-centric approach to handling complex legal issues, while demonstrating grace and a positive attitude.

●  Strong organizational skills and the ability to prioritize, lead and deliver on simultaneous projects/deliverables under deadline pressure.

●  Humility and a sense of humor.

Our Legal Department

We are a team of 450+ Legal and Compliance professionals in 25+ countries committed to fostering an inclusive and collaborative environment as we work together to drive Cisco’s success. We serve as trusted advisors to the business – problem solving, navigating complexities, and enabling transformation along the way. We use technology to make life easier – leveraging Cisco’s innovative networking and collaboration tools to enable flexible, hybrid work. And we embrace the responsibility to be a force for good – donating our time and expertise through pro bono and community impact initiatives.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.