Department:
TechnologyOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. The Senior Operations Research Developer invests in the future of Southwest’s People in the development and implementation of optimization models impacting the routing of aircraft and crews to ensure seamless operations. This role will work with the business and Product Management Teams to understand Southwest's needs for its Network Optimization Tool, the Baker. This Developer will be responsible for translating business requirements into mathematical models, designing solution approaches and developing code to solve the models, and interacting closely with business Customers to refine solutions consistent with business objectives and constraints. This Senior Operations Research Developer is a strategic thinker and is excited to drive the future of Technology at Southwest.
Additional Details:
This role is offered as a remote workplace position, which may require travel for trainings, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Responsibilities
Develop mathematical models based on business requirements
Develop solution strategies to solve models developed
Develop code to implement solution strategies
Prepare technical documentation of models and solution strategies
Lead reviews of models, solution strategies, and code with the Team to leverage its collective experience
Test applications to insure they perform as expected, and solve the correct problem
Lead reviews of solutions with business Customers to ensure that they are acceptable
Calibrate the model or solution strategy as needed
Work effectively with the rest of the Team, business Customers, Technology development Teams, and support groups
Provide support for developed applications as needed. Create enhancements, or recalibrate as the business problem changes
Provide leadership, guidance, and mentoring to other less-experienced Team members
May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
Knowledge of standard programming languages, and associated development tools (compilers, debuggers, etc)
Knowledge of software development, practice, concepts, and technology obtained through college degree program, formal training and/or work experience
Skilled in demonstrating a high-level of optimization aptitude and ability for logical and abstract thinking
Skilled in partnering, communication, and negotiating as to interact effectively with business Customers and technology development and support groups
Ability to complete root-cause analysis, design complex solutions, write code, perform testing, provide documentation, and implement optimization projects
Ability to analyze and resolve complex problems
Ability to work effectively in a strong Customer service/team oriented environment
Ability to work independently where appropriate
Ability to contribute thoughts and ideas on other active projects across the Team
Education
Required: High School Diploma or GED
Required: Bachelors degree in Operations Research, Optimization, Applied Mathematics, Industrial Engineering, or related field
Experience
Expert level experience, expansive and far reaching knowledge in:
Applying Operations Research methods in a business environment or a PhD with lesser business experience accepted
Using Xpress, CPLEX, or other industrial-strength LP/IP tools
Preferred: Intermediate to advanced knowledge of standard object oriented programming languages, specifically C++, and associated development tools (compilers, debuggers, etc.)
Preferred: Experience with Operations Research and desire to learn
Preferred: Has a PhD and one year of practical internship experience
Preferred: Prior experience applying optimization methods in an airline environment
Preferred: Intermediate knowledge of AWS or other cloud infrastructure
Preferred: Experience with Scaled Agile for Enterprise (SAFe) Framework
Preferred: Intermediate knowledge of Linux based development
Licensing/Certification
N/A
Physical Abilities
Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Pay & Benefits
Competitive market salary from $137,250 per year to $152,500 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you'll love:
Fly for free, as a privilege, on any open seat on all Southwest flights—your eligible dependents too.
Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck.*
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.**
Explore more Benefits you’ll love:
*Pay amount doesn’t guarantee employment for any particular period of time
**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
***ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
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Job Posting End Date
05/23/2024
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