We Care. We Deliver. Our purpose is to create communities our residents are proud to call home. We currently own or manage over 85,000 units in North America and continue to grow.
Bell Partners, a national leader in multi-family housing, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates.
The Renewal Coordinator position is responsible for executing resident lease renewals and promoting customer retention within community.
Essential Functions and Responsibilities:
- Proactively manage Lease Renewals pipeline in the community for on-time renewals and customer retention
- Work collaboratively with General Manager and ownership group to effectively plan and execute renewal strategy to achieve maximum rent growth and maximum resident retention
- Maintain and update resident lease files and computer records for the community
- Address resident concerns and coordinate resolution with General Manager or other members of the leadership team
- Regular attendance and punctuality
- Additional duties as assigned. This position is continually evolving based on needs of the community and additional duties will be required.
Knowledge, Skills and Abilities:
- Strong working knowledge of MS Office Suite, including MS Excel
- Yardi experience
- Exceptional customer service skills
- Works successfully on a team
- Strong written and verbal communication
- Superior interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible
- Must present a professional image and adhere to Bell Partner’s Inc professional attire policy
- Demonstrates support of Bell Core Values
- Demonstrates support of BAL strategic drivers
- Resourceful and well organized
Education and Background:
- High school diploma or equivalent
- Strong customer service experience required
- 1+ years property management, leasing, or sales experience preferred
#LI-RM1
Bell Partners, Inc. (“BPI” or the “Company”) is an equal employment opportunity employer. BPI’s policy is not to discriminate against any applicant or employee based on race, color, sex, religion, national origin, age, disability, pregnancy, military/veteran status, marital status, genetic information, gender identity, sexual orientation or any other basis protected by applicable federal, state, or local laws. BPI also prohibits harassment of applicants or employees based on any of these protected categories. It is BPI’s policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions.
Note to Applicants: Smoking is prohibited in all indoor areas of Bell Partners Inc. unless designated smoking areas have been established by a particular location in accordance with applicable state and local law.
