Summary

The Software Application Analyst (Delivery Analyst) will have strong technical aptitude and passion for working with business users to learn and understand processes to drive value-add solutions. Responsibilities may include project assignments, application and solution consulting, enhancement design and implementation, and support within a set of assigned applications and business areas. Typical duties include configuration of off-the-shelf or internally developed applications to support business processes and requirements; creation of technical design specifications and documentation for solutions including data interfaces, integrations, and applications; collaboration with internal and external teams and partners to deliver on projects, enhancements, and support.

Key Responsibilities

• Will be assigned to support one or more areas of Simplot’s Global Ag business areas which include AgriBusiness(Wholesale and Mining & Manufacturing), Land & Livestock, and Animal Sciences.
• Analyzes and implements functional solutions for business systems and sub-systems spanning multiple lines of business regionally and internationally.
• Designs and drafts technical specifications from minor to complex system changes and enhancements.
• Analyzes and modifies system design requirements to enhance functionality or fix known errors in software applications and integrations.
• Participate as functional/technical lead or team member on business sponsored projects working with cross functional teams from solution design through implementation.
• Performs unit testing on modifications and configuration changes. May perform minor development functions depending on assigned application technology.
• Monitors application lifecycles and plans/performs necessary upgrades and maintenance.
• Resolves Level 3 and 4 (incidents and problems escalated from the IT Service Desk and Application end-users.
• Potential for occasional after-hours support and/or limited travel for education, support, and implementation.

Typical Education

Relevant Experience

• 3 or more years related experience and/or training.
• Working knowledge of SQL and the ability to read/write queries and stored procedures. Familiarity with SSIS,SSRS, ETL tools a plus.
• Ability to read and understand scripting and code. Prior software development experience in one or more languages highly valuable. (C#, Cold Fusion, .Net, Azure, PowerShell, Python, etc.).
• Understanding of Application Integration techniques - APIs, ETL, etc.
• Knowledge of Agricultural or Agronomic Technology, Manufacturing and Retail operations, Retail or Cost Accounting, Supply and Operations Planning, and Blender / Scale technologies.
• Strong interpersonal and communication skills to work in and across teams.
• Passion for learning, researching, and resolving complex problems in areas of ambiguity. Motivated to understand and map out how things work and can be improved.
• Well organized with ability to work on multiple tasks and pivot as required. Knowledge of ticketing systems and Azure Dev-Ops.