Technical Program Manager III

• AL, FL, GA, TN Residents:  $112,915 (min) - $146,789 (mid) - $180,664 (max)
• NC Residents: $116,407 (min) - $151,329 (mid) - $186,251 (max)
• DE, MD, PA, TX, VA Residents: $122,227 (min) - $158,896 (mid) - $195,564 (max)
• DC Residents: $137,360 (min) - $178,568 (mid) - $219,776 (max) 
• CA & NY Residents:  $142,016 (min) - $184,621 (mid) - $227,226 (max) 

Location:

• In-person, hybrid, and remote options are available. Our offices are located in Baltimore and Montgomery.

Fearless is looking for a Program Manager III to add to our diverse team of 250+ employees (and counting!).

What you’ll be doing

We’re looking to change the world by building software with a soul, and we want your help.

The Program Manager III is the prime interface for our clients, partners, and project teams, and is responsible for managing day-to-day operations, financial monitoring, and staffing of a subset of teams in a greater portfolio. The Program Manager III is a team player with excellent skills in leadership, communication, time management, and organization, and who is professional, positive, and dependable. The Program Manager III is responsible for various activities while regularly working with the following departments: People Operations, Finance, and Business Development.

We need your Program Management skills! What other skills will help you succeed at Fearless? Glad you asked! We’re excited about candidates who can accomplish the following:

Responsibilities and Contributions

Organizational Leadership 

• Is accountable for day-to-day activities of their program.
• Proactively breaks down strategies from Portfolio Directors, directing and managing the implementation of those strategies across projects.
• Maintains awareness of challenges that bubble up from the project team and either manages them or resolves them.
• Provides coaching and leadership to project leads assigned to the program.
• Grows the eminence of their program and portfolio to support their success.

Functional Role 

• Proactively resolves programmatic, contractual, and Fearless internal obstacles.
• Provides input into the portfolio strategy and ensures program leads understand it. 
• Provides updates to Portfolio Directors and other stakeholders on project status, escalating risks and concerns where relevant, and implementing mitigation strategies as needed.
• Develops an evaluation method to assess program strengths and identify areas for improvement.
• Supports project teams in planning scope and meeting contract objectives.
• Produces accurate and timely reporting of program status throughout its life cycle, including project burn rate.
• Approves timecards.
• Monitors program financials.
• Manages performance goals with input from Portfolio Directors, Passion Coaches, and Scrum Master.
• Proactively and regularly provides feedback to Passion Coaches on team members to support individual, project, and program success.
• Tracks resource needs, including contract funding and staffing, throughout the lifecycle of the project, and proactively suggests strategies to improve team and program function.
• Works with the Passion Coaches when individual performance challenges occur on the team, and helps the team to grow through the challenge.
• Manages behavioral challenges, where applicable, with input from Portfolio Directors, Passion Coaches, and Scrum Master.
• Interviews candidates, makes hiring recommendations, and provides feedback for termination decisions.
• Works closely with Portfolio Director and Business Development to proactively  prepare for follow-on contracts and opportunities for new and/or expanded work.
• Works with the Portfolio Director to identify people and tools needed to deliver contract requirements.
• Provides inputs into Business Development tasks, including proposals, past performance, challenge coordination, staffing plans, etc.
• Manages company communications to the team.
• Works with Practice Directors to influence and set technical vision on the project.
• Works with Practice Directors when tech concerns require escalation.
• Stands up project, if a project lead hasn’t yet been identified.
• Acts as backup for Scrum Masters, other Program Managers, and the Portfolio Director, if needed.
• Provides input and feedback into operational systems building.
• Works with recruiters to meet staffing needs of new BD opportunities.

Essential Skills and Experience 

Must-Have Skills

• A minimum of 5 years of directly related demonstrated working experience in program management
• Demonstrated experience with APIs and leading successful big data migration
• Experience working with federal, state or local Government (if applicable).
• Advanced experience in project or program management leading complex projects or teams.
• Expert programmatic leadership skills.
• Advanced relationship-building skills, with the ability to drive collaboration toward outcomes. 
• Proven ability to gather and synthesize situational data and context to inform smart, business-focused decisions. 
• Demonstrated expertise in stakeholder engagement and management. 
• Demonstrated expertise in agile environments.
• Advanced experience managing teams.
• Advanced understanding of project management.
• Ability to operate and manage work, strategically reason, build relationships, and influence others.

Icing-on-the-Cake Skills 

• Demonstrated experience working in a highly technical role (DevOps and or software development)
• Experience with contract management and/or finance.
• Certified Scrum Master, Product Owner, SAFe, or equivalent agile training or certification.
• Advanced experience with product thinking and product ownership. 
• Proven ability to adapt, support, grow and optimize teams and processes working in different models (kanban vs. sprints, internal vs external delivery). 
• Willingness to play different roles to fill gaps, and/or work with customer leadership teams to proactively fill gaps. 
• Exemplary facilitation skills within a team or group setting.
• Motivated self-starter who is driven to move tasks to complete.