Salesforce Administrator
Who We Are
Insurity’s vision is all about empowerment. Empowering insurance organizations to quickly capitalize on new opportunities by delivering the world’s most configurable, cloud-native, easy-to-use, and intuitively analytical software. It’s also about empowering our team members through tools, training, teamwork, and professional development opportunities.
To talk the talk, we must walk the walk. We are the largest cloud-based insurance software provider for the Property & Casualty market. In 2021, we were trusted by 15 of the top 25 P&C carriers – now, in 2024, we are trusted by 22 of the top 25 P&C carriers. That’s proof we walk the walk. While our product suites are some of the most compelling in the industry, it’s our team members who deliver the exceptional value and unrivaled industry expertise our customers appreciate from us.
Our team tells us over and over; working at Insurity offers you the opportunity to collaborate with and learn from some of the most creative and knowledgeable minds in insurance technology. You’ll feel welcomed even before you start your first day with us through our award-winning onboarding program.
Take the first step to joining our team by applying today and we look forward to seeing #UatInsurity.
Insurity’s Next Salesforce Administrator
A Salesforce Admin plays a crucial role in managing the Salesforce CRM platform, ensuring data integrity, and supporting the implementation of new features and maintenance of existing ones. They are responsible for user training, creating reports, updating automations and maintaining the security model. The ideal candidate for this position would be detail-oriented, have a strong analytical mindset, and possess excellent problem-solving skills. They should be able to work collaboratively within a team and communicate effectively with both technical and non-technical stakeholders.
What Our Salesforce Administrator Will Do
- Provide exceptional employee support
- Manage Salesforce configurations, security, workflow, and data integrity.
- Participate and refine business system requirements including estimates for completion
- Support and administer existing corporate systems
- Provide ownership and regular updates of employee help desk issues including supporting users with best practice advice, until request has been resolved
- Evaluate, diagnose, research, analyze and provide solutions to problems encountered
- Ability to effectively communicate and build strong working relationships with team members
- Dependable, accountable, and responsive to employee and business needs; willingness to be on call and support critical issues that arise in the evening or on weekends
- Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.
- Support M&A data imports from legacy systems to our core systems
- Identify potential software issues, formalize steps to recreate these issues and document how to troubleshoot or fix
- Create and maintain knowledgebase documentation, as well as standard operating procedures
- Work with cross-functional teams to identify problems and potential solutions • Implement and test complex business rules
- Work with business users to identify impact and assist with test case development
- Keep up to date with business system releases, features, and best practices
- Perform or coordinate with software vendors when product support is needed
- Stay up to date on industry and job-related trends and best practices, including reading relevant publications, articles, blogs, etc.
- Other duties as assigned
Who We’re Looking For
- Analytical and critical thinking
- Written and oral English communication
- Ability to identify inefficiencies and provide solutions to improve our systems and processes
- Ability to operate in a rapidly changing environment with urgency, ownership, and accountability
- Ability to accurately prioritize work items, make sound judgments, work to improve the employee experience, and get the right things done
- Ability to handle multiple priorities or tasks
- Self-starter and quick learner
- Detail-oriented
- Active listener
- Ability to collaborate and work autonomously
- Flexible and adaptable
- Recommended # of years of experience in 1-3 years of experience
- Flow builder experience/knowledge is absolutely necessary.
- Having some experience in managing Power BI and/or Jira would be a valuable asset
What’s In It For U
- Flex First Workforce: Do your work best from home or from one of our office locations; it’s your choice.
- Generous Time Off: Our leadership believes in taking the time you need when you need it through our Open PTO Policy.
- Day One Health Benefits + Employer-Matched Retirement Savings: You might think these are table stakes, but we know these matter to you.
- More Than Just Core Values: Our values are fundamental in how we attract, train, and retain top talent.
- Award-Winning Onboarding Program: We set you up from the get-go to make a significant impact from Day One and follow you through your entire first year.
- Real Career Growth Opportunities: We love to promote from within with over 20% of our open roles filled through internal applicants on average.
- Mentorship Program: We support a champion culture and growth mindset by pairing you with experienced, talented leaders to help you grow personally and professionally.
- Internal Networking: Build relationships, network, collaborate, and stay connected with colleagues internally with our one-of-a kind online Coffee for Two program.
- Continuous Learning Opportunities: Own your development with your own LinkedIn Learning and Kaplan licenses.
- Discounted University Tuition: Employees and their families can start or continue their university career with less out-of-pocket investment through our partnerships with the University of Arizona Global Campus.
- Employee Referral Bonus: Once you come onboard, give Insurity the biggest compliment you can give by referring someone to work here and earn a cash bonus.
We have five Core Values at Insurity; one of which is to Act with Integrity. Providing pay transparency helps you make the best decision for you. We continuously analyze and update our salary ranges for our roles according to market trends to not only ensure our employees are paid fairly, but also help close gender, race, and disability wage gaps. Along with the benefits listed above, the salary range for this role is $67,000 - $74,000, commensurate with experience.
Insurity is proud to be an Equal Opportunity Employer
We are dedicated to creating an exceptional work environment for all our employees by extending a culture of diversity, equity, inclusion, and belonging into the very fabric of our organization. We embrace differences and diversity of identity, experience, and thought, and actively strive for inclusive behaviors across our company.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application and/or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Thank you for your interest in Insurity! Please understand that due to the volume of applicants we receive, only selected candidates will be contacted.
#LI-Remote
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