Essential Duties & Responsibilities
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Become a subject matter expert in Lument’s core functions.
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Analyze and develop requirements and specifications that address business functions and workflow.
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Develop and/or enhance business applications by working with our business partners.
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Create new and manage existing report requests and enhancements.
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Take ownership and respond immediately to our business partners when they report issues (enhancements, bugs, etc.) with our systems.
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Internal system administration, customization, and implementation.
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Use creative skills to identify and recommend application improvement solutions for business.
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Provide essential project management responsibilities to ensure risks are mitigated, the scope is managed, appropriate communication is achieved and milestones are met.
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Ensure all production changes are made in accordance with lifecycle methodology and change management policies.
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Provide demonstrations, training, and documentation to system users.
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Work professionally and harmoniously with team and coworkers.
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Other projects and duties as assigned.
Contacts
This position has frequent contact with all levels of employees and management. In addition, this role may interact with outside business partners, vendors, consultants, and other office visitors.
Education, Skills & Experience
Required
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BS in Information Systems, Computer Science, or equivalent experience.
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Experience designing and writing reports.
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Project management experience involving the analysis, design, testing, and implementation of medium size projects.
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Strong documentation skillset, including prototyping.
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Customer service and quality-focused with proven process improvement skills.
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Experience developing business requirement documents and wireframes.
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Experience in identifying opportunities for business improvement and defining/measuring the success of those initiatives.
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Manage stakeholder relationships and expectations by providing timely updates.
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Exemplary communication skills, both verbally and in writing (spelling, grammar, and punctuation) including a strong aptitude for accuracy and detail.
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Strong organizational skills, with the ability to learn quickly, work independently, prioritize work effectively, and thrive in a fast-paced environment balancing varied workloads.
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Ability to learn quickly and demonstrated ability to work independently and as part of a high-performance team.
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Flexibility and ability to work under tight deadlines; Ability to adjust priorities in a changing environment.
Preferred
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Experience in the commercial mortgage loan industry, a plus
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Experience with Microsoft SQL, a plus
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Knowledge of Jira for issue tracking, a plus
ORIX USA is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment.
