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JOB SUMMARY/BASIC FUNCTION:
Boise State University

  Time: 5 months ago

Job Summary/Basic Function:

Work alongside personnel in various departments to help them fully utilize all tools provided, such as software and tech-related components and assisting employees in proper reporting procedures, clarifying data outputs, and assisting teams and team leads in using analysis tools to improve productivity.
Department Overview:

The Office of the Registrar is the hub of the University. We provide assistance with transcripts, registration and course scheduling, transfer credit and graduation evaluation, determination of Idaho residency for tuition, and catalog information.
Level Scope:

Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self development. Requires theoretical knowledge through specific education and training.
Essential Functions:
  • Facilitate Fit/Gap Analysis for new products and custom developed components. Work with customers to ensure a complete review of the technology against current and changing business processes to insure the most complete and clear implementation possible.
  • Provides input to OIT analysts and programmers regarding service requirements and impact of design and/or changes, including prioritization of modifications.
  • Serves as liaison between functional users and OIT programming staff.
  • Assists with version upgrades of Campus Solutions PeopleSoft system, including researching and evaluating delivered functionality, documenting functionality changes, and conducting extensive system testing.
  • Identifies test case criteria and reviews, analyzes and documents test results, recommending changes to achieve desired results.
  • Reviews logs for possible user and programming-related problems.
  • Monitors adherence to protocols and user manual instructions.
  • Develops procedures, user manuals, corrective action plans and document requirements.
  • Maintains the Degree Tracker module setup in the PeopleSoft system.
  • Updates DT setup based on each catalog year’s approved curriculum and department memos.
  • Coordinates end of term PERC (Post Enrollment Requisite Checking) process with the MSC for the AAR.
  • Works to troubleshoot and assist with DT issues.
  • Helps create and maintain student groups
  • Works with Management Systems Coordinator of Degree Tracker as backup.
  • Perform other duties as assigned
Knowledge, Skills, Abilities:
  • Experience problem solving
  • Ability to stay highly organized under pressure
  • Proficient customer service skills
  • Advanced computer skills
Minimum Qualifications:

Bachelor’s degree and or relevant experience
Salary and Benefits:
 
$49,379.20 annually ($23.74 per hour). Boise State University provides a best-in-class , including (but not limited to):
  • 12  AND the University is closed between Christmas and New Year's
  • Between 12-24  for full-time Professional and Classified staff depending on position type and years of service
  • 9.27% University contribution to your  (Professional and Faculty employees)
  • Excellent medical, dental and other  coverages
  •  benefits for employees, spouses and their dependents
  • See our  for more information!
Required Application Materials:

Cover letter, resume and 3 references
About Us:

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at