JOB SUMMARY/BASIC FUNCTION:

Support the planning and execution of New Student Programs events and Services - New Student Orientations, Family Orientation, relevant Bronco Welcome events, International Student Orientation, and First Year student success programming; First Year Support initiatives are nimbly designed to address equity gaps identified by the Strategic Enrollment and Retention Plan (SERP).  This position will also support the hiring and training of all student staff and reports to one of two New Student Programs Senior Coordinators.

An interest in student development and a commitment to student advocacy are vital for success in this position. Candidates must be organized and have an understanding of how coordination supports ongoing programmatic design, and redesign.

The position will represent the NSP office in the University community and the prospective student community, and will work collaboratively with Student Affairs departments and Academic Affairs representatives.

This person must be capable of communicating well with numerous campus partners in an annual cycle. The success and impact of new student orientation, transition support, and first year experience work is dependent upon this strong communication.

This position serves as a role model to student staff who function as ambassadors of University culture and role models to current students; they must understand their part in creating a student staff that thrives under pressure and demonstrates respect for the responsibility they’ve been given. They must be confident in implementing disciplinary measures with students, as needed.

This employee will be one of the university’s representatives to new students and their families. Therefore, they must be able to make quick and thoughtful decisions about all aspects of the programs and services offered by NSP. Customer Service skills are important. Failure to make prompt, informed, service-oriented and ethical decisions could result in a negative experience for new students, families and staff across campus.

Boise State New Student Programs helps introduce students and their families to the college experience. The general functional areas of our department include creating and implementing orientation, first year mentorship, and parent and family engagement. Our work ensures our new first year, transfer, non-traditional, and international students have a smooth and positive transition to the Boise State University community.

Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self development. Requires theoretical knowledge through specific education and training.

60% of Time the New Student Programs Coordinator must:

• Coordinate Orientation and transition programs (first year, transfer/non-traditional student, international and Virtual)
  • Contribute to the organization and execution of annual orientation programming.
  • Support the execution of International Student Orientation (twice per year) and Virtual Orientation (AKA Long Distance Orientation).
  • Support all Housing and Conference Services Coordination.
  • May take ownership of specific portfolios pieces with the larger the larger orientation program (Ex: Evening Activities, Parking and Transportation Services, etc)
  • Support the hiring of all student staff (approx. 30)
  • Support the seasonal training of all student staff each spring.
  • Orchestrate student development opportunities that focus on the growth and development of student employability, as determined by the direct supervisor.

30% of New Student Programs Coordinator:

• First Year Student Support Initiatives
  • Organize and run the Peer Navigator (PN) program.
  • Supervise the 15-30 peer mentors who support these programs.
  • Support data collection, operation, and campus collaboration for the peer mentorship program.
  • Mobilize the PN staff in outreach efforts to support the Becoming a Bronco survey.
  • Plan and support Parent & Family Weekend

10% of Time the New Student Programs Coordinator:

• Department Leadership and Support  
  • Provide departmental and divisional support by participating in various hiring committees and Student Affairs events and initiatives. Attend professional conferences, workshops, and/or seminars to continue professional growth and development.
  • Serve on cross-campus committees as appropriate, with attention to First Year Experience developments.
  • Assist other staff members with special events and programs as requested by the supervisor.
  • Participate in Departmental, Divisional, and University events, initiatives and programs.

• Ability to lead and work collaboratively with others
• Interest in student development and student success
• Ability to professionally represent Boise State University
• Excellent oral, written, and interpersonal skills
• Ability to manage multiple tasks simultaneously
• Able to communicate clearly with numerous stakeholders
• A demonstrated commitment to fostering a culture of respect, fairness and access in higher education
• The ability to facilitate medium and large groups, with attention to learning and creating a welcoming environment

Bachelor’s Degree or equivalent relevant professional experience.

Preferred Qualifications:

Master's Degree (preferred)

• Interest in the career paths facilitated by these entry level positions.
• Interest in further education at Boise State (College Student Personnel, Student Development, Student Leadership, Counseling, Higher Education/Student Affairs Administration or related field).

Please submit a cover letter indicating your interest in and qualifications for this position. Attach a resume including your employment history with dates of employment, as well as three (3) professional references, including at least one current or former supervisor.

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at