JOB SUMMARY/BASIC FUNCTION:

Responsible for internal and external communications (including main website content ), and media relations. Determines content topics, coordinates with others to obtain information, writes, edits, designs and sends to campus community contacts. Prepares and supervises the production of press releases, announcements, brochures, photographs, newsletters, etc. Serve as the eCampus Center’s strategic communications lead through the development of compelling content and management of the Center's online presence to effectively market its mission and services. Promote awareness of Boise State's excellence in online teaching and learning.

This position may have the opportunity to work remotely where all work is performed from an alternative work location either within or outside the state of Idaho.

The Division of Extended Studies is on a mission to extend higher education beyond traditional boundaries. Our collaborative teams expand student access and improve student success with innovative programs that reach across our metropolitan area, Idaho and beyond. We facilitate online education, community-based programs, concurrent enrollment at high schools, summer sessions, continuing education programs and other lifelong learning options. Join us!

The Boise State eCampus Center is dedicated to expanding online degrees and classes beyond the traditional boundaries to meet the academic needs of students anytime and anywhere. We partner with faculty, departments and leadership to create a high-quality online learning environment for students at Boise State and around the world. This position will contribute to creating high-quality media for online courses and fully online programs.

Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action. May provide guidance and assistance to entry level professionals and/or support employees. Typically hold a Bachelor’s Degree and 2 years of professional experience or equivalent relevant experience.

● Collaborate with eCampus staff to write content for multiple placements. Format, edit and review content and photos for final placement with consideration of engagement goals, best practices and user experience.
● Collaborate closely with a variety of internal and external stakeholders on all aspects of showcasing excellence in online education and eCampus messaging projects, including planning, procuring content, layout and publication of marketing materials, and turnaround time.
● Develop timelines to ensure publishing of media is completed as required and the content and delivery is appropriately planned for the target audience.
● Oversee messaging and content posted to various university platforms.
● Coordinate the sharing of excellence in online education at Boise State such as the use of Open Educational Resources in online courses, faculty research, research publication submission, faculty efforts to use high impact and inclusive practices, etc.
● Assist faculty with formatting publication submissions to journals according to journal standards
● Assist with Pressbooks publication including style, formatting, and coordination of cover creation and accessibility, and ensuring Pressbook is submitted to catalogs for increased visibility.
● Coordinate the sharing of eCampus Center mission, telling the eCampus story, and eCampus services.
● Collaborate with eCampus Center staff to become familiar with services provided, accomplishments, goals, upcoming events, and the history of online education at Boise State. Develop a high-level understanding of what each of the different areas within eCampus Center does and how the various pieces integrate into the whole.
● Develop and manage content for the eCampus Center website.
● Maintain and enhance the eCampus website to ensure compliance with University policies and standards in order to provide necessary, up-to-date, effective, accessible, and user friendly web pages.
● Assess, strategize, prepare and communicate best practices for usability.
● Make recommendations and implement industry best practices. Research emerging technologies and tools to enhance and increase efficiencies of communications and marketing eCampus services, such as the use of AI.
● Manage and maintain creative content and design templates used for asset development.
● Maintain consistency in new content development and across web pages and documents.
● Oversee the development and maintenance of a clear, compelling, and consistent message across all communication channels that is focused on the eCampus Center primary audience.
● Provide quality assurance review for eCampus documents, publications, and presentations including ensuring clarity, correcting grammatical errors, inconsistencies, and inaccuracies.
● Follow university brand standards and publication formatting requirements. Apply brand and visual design best practices principles to the development of print, digital, and web assets.
● Act as a liaison to the Extended Studies Marketing and Communication team. Share information about current and potential projects, participate in professional development opportunities, and keep updated on best practices.
● May perform other duties as needed.

● Ability to code in HTML
● Excellent grammar, composition, and proofreading skills
● Advanced knowledge of design and publishing concepts.
● Excellent organizational skills and superior attention to detail.
● Proficient skills in creating long-form content.
● Good knowledge of developing and implementing communication and marketing plans, and user experience best practices.
● Successfully develop and maintain positive, collaborative, respect-based relationships with co-workers, customers, and stakeholders.
● Communicate proactively and effectively to team members in different functional groups.
● Demonstrate a strong ability to manage, coordinate, and deliver on concepts and information to effectively communicate information.
● Must be able to work independently, make decisions and problem solve.
● Effectively and proactively communicate and collaborate with colleagues, supervisors, and stakeholders. Listen actively and respond appropriately to colleagues, stakeholders, and supervisor needs/requests. Understand the verbalized need for information related to daily operations or project planning and translate and communicate that into effective documentation/reporting to various stakeholders.
● Coordinate logistics on numerous complex projects occurring simultaneously.
● Proficient with using Google Suite, MS Office (Word, Excel, PowerPoint), and a relational database.
● Proficient with using Wordpress and web analytics.

Bachelor's degree or equivalent and 2 years experience.

● One (1) year higher education full-time work experience
● One (1) or more years of experience creating long-form content
● One (1) or more years of experience managing website content, preferably using Wordpress
● Experience using web analytics and reviewing usability for website improvements
● Experience in developing and implementing communication content strategy to drive awareness, affinity, and engagement.

1. Cover Letter (please describe your years of experience that directly relate to the development of compelling content to promote awareness of a company's mission and services and experience overseeing a website. Include details about your expertise in creating long-form content, developing and implementing communication and marketing plans, website management, and any other relevant skills or accomplishments that demonstrate your ability to effectively serve as the eCampus Center’s strategic communications lead.).
2. Two writing samples that demonstrate your ability to write long-form content.
3. Resume (please indicate dates of employment and key responsibilities and achievements for each job listed).
4. Contact information for 3 references (include an explanation for how you know or have worked with this person).

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at