Sales and Leasing Agent
Traverse City, MI
Field Operations – Sales /
Full-Time /
On-site
Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 80+ communities and more than 22,000 homesites throughout the U.S. We are experiencing intentional and rapid growth by continuously acquiring communities.
At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.
As a Sales and Leasing Agent, you will be compensated with a base salary plus an extremely lucrative commission program for home sales and rentals (among the best in the industry). Some of the top performers in our company earn over $100k annually in total cash compensation. You are highly encouraged and coached to be a top performer who will develop and execute creative sales and marketing plans designed to drive business to the community that generates home sales and rental results. Our sales team is highly collaborative and works together towards meeting or exceeding performance goals and expectations both at the company and community levels.
Responsibilities
- Sales and Leasing (~70% of time)
- Successfully market, sell, and rent homes within Havenpark Communities to achieve company business plans
- Proactively self-generate and manage leads to build and maintain a healthy sales pipeline and ensure the community is maintaining pipeline conversion metrics
- Maximize prospecting, networking, call campaigns, open houses, and community events that drive home sales and rental results
- Role model Havenpark's selling philosophy when showing homes to prospects that best fit their needs while highlighting the features and benefits of the homes and the community
- Consistently act as a brand ambassador for Havenpark Communities, maintaining the image of Havenark while selling and renting homes
- Move prospects effectively through the Havenpark Sales Matrix, resulting in the sale of homes. Organize closings, including the completion and submission of all closing documents
- Provide timely and consistent follow-through with current prospects and customers from initial contact to after closing with all communication logged into the CRM system
- Generate and manage sales agreements which may include the calculation of sales tax and monthly payment plans as well as running credit checks
- Create an exceptional buying experience for all current and prospective customers while ensuring all sales and rental practices are completed in compliance with Havenpark policies, state regulations, and Fair Housing Standards
- Maintain masterful knowledge of our product, communities, competition, and overall market including product, site, local community, sales, incentives, advertising, and demographics
- Resident Relations and Referrals (~20% of time)
- Cultivate resident satisfaction within your community
- Execute successful follow-up of recent resident's move-ins to ensure resident satisfaction and self-generate referral sales
- Actively engage, prospect, and work with current renters in your community to convert them into homeowners
- Other (~10% of time)
- Complete required tasks accurately, expertly, and in a timely manner, while handling multiple priorities
- Attend regular weekly rally meetings to review sales and marketing strategies
- Fully collaborate with the Community Manager, Regional Vice President, Divisional Director of Sales, and or/ other Home Office team members to develop the community sales and marketing plans
Requirements
- Strong sales and customer service skills with a proven history of success
- Strong interpersonal, written, and verbal communication skills
- Positive attitude, self-motivated, resourceful, professional, problem solver, and capable of achieving goals
- Ability to work in a fast-paced, team-centered environment
- Strong math skills and the ability to calculate figures and amounts
- Ability to problem solve and be detail-oriented
- Understand and follow company-established policies and procedures
- Enjoy collaborating, being a team player with a strong work ethic, accepting constructive feedback, and following directions from a manager
- Committed to self-development of sales, marketing, and technological advancements
- Enjoy self-generating sales through outreach and marketing initiatives
- Ability to use the Microsoft Office suite of products including Outlook
- Understanding and knowledgable of a CRM system
- Education: Minimum of a high school diploma or GED
- Experience: Minimum of 1 year of sales experience in general brokerage real estate, new home sales, B2B or B2C selling environments strongly preferred
- Physical Demands: You can spend long hours sitting while using office equipment, such as computers. This position will also require walking within the community and lifting materials and supplies from time to time
- Additional Requirements: You are able to pass a criminal background check
We offer our employees a golden work experience including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all infinite opportunities to learn, develop and sharpen their skills. Come be a part of a company that knows what it means to succeed as a team.
It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or veteran status.
