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AGENCY OPERATIONS MANAGER, INTERNAL RESOURCING (DI
Seer Interactive

   Location: RemoteRemote philadelphia pa san diego ca

  Time: 5 months ago

Seer Interactive - Agency Operations Manager, Internal Resourcing (Digital Marketing)

Agency Operations Manager, Internal Resourcing (Digital Marketing)

Remote / Philadelphia, PA / San Diego, CA
Project Management /
Full-time /
Remote
Seer Interactive is a digital marketing consultancy that harnesses compassion, data, and technology to make a mark on our communities - our coworkers, our clients, our industry, and our neighbors. We believe in relentlessly pursuing (and sharing) the truth – bringing together millions of data points from quantitative and qualitative sources to base our decisions on. Our purpose is to unlock potential for our communities mentioned above. Our vision is a world where it’s easy to do the right thing throughout those communities. If you’re ready to uplift others, challenge your ego, commit to the truth, and be better than yesterday – keep reading.

Seer is a remote first agency and with team members working across the country. If an office environment is more your style, this position can also sit in Philadelphia or San Diego. We can only consider candidates based in the US who are able to work continental US based hours.



What about you? You’re detail-oriented, data-obsessed, and thrive on solving problems at scale. You pay attention to the details without losing sight of the big picture. Quick to pick up patterns and patient enough to identify long-term trends. You’re logical, driven, and eager to drive operational efficiency and improvements within a division.

This role is dedicated to internal operations, emphasizing project management and resourcing within our internal divisions. Candidates must have prior internal resourcing experience in Operations or Project Management, preferably within a digital agency.

Your Compensation and Benefits will look like…

    • $75,000-$90,000 annually
    • Evaluation of comp at least once a year
    • Snippets of our highlighted benefits: (not comprehensive)
    • Recharge week: 1 week PTO before starting
    • Unlimited PTO with a 3 week minimum/year requirement and Flexible Fridays
    • Reduced Holiday Hours from Christmas through New Year’s for the whole team to unplug and recharge
    • 13 paid company holidays, including Employee Appreciation Days & Mental Health Days
    • Joining us 100% remotely? You’ll receive a $400 Remote Office setup stipend to set up your workspace

Here are some highlights of what you’ll be doing…

    • Partnering with divisions to drive operational efficiency and manage staffing and resourcing processes
    • Launching and facilitating organization-wide operations initiatives within assigned divisions
    • Creating, managing, and translating resource allocations into the Capacity Planning process
    • Providing oversight of client projects, ensuring project management and resourcing standards are met
    • Setting up client projects with in-scope deliverables, retainers, and other elements.
    • Acting as an accountability partner to division Account Managers and maintaining deliverable templates
    • Gathering and analyzing data about the division’s client project portfolio.
    • Managing programs for client projects and developing program goals, strategies, and objectives
    • Tracking, analyzing, and reporting on program progress against objectives.
    • Building and automating processes and workflows in Seer’s work management technology stack

The skills you’ll bring to the table…

    • Strong resource management and staffing skills
    • Experience in client project oversight and management
    • Familiarity with program management and development of program goals
    • Ability to track, analyze, and report on program progress
    • Knowledge of KPIs and process improvement
    • Proficiency in building and automating processes and workflows
    • Experience with operations business intelligence
    • Ability to deploy and manage company-wide processes and changes
    • Strong communication and partnership skills with division leadership
    • Ability to recommend and implement operational improvements

You'll go the extra mile with these Bonus Points...

    • Experience with Seer’s work management system
    • Familiarity with specific client project programs (e.g., MAS, GMP360)
    • Proven track record of operational improvements
    • Strong analytical and data management skills
    • Experience with company-wide operational deployments

Your most important qualities to be successful at Seer…

    • Truth Seeker
    • Innovative
    • Humble
    • Data Driven 
    • People Centric
    • Authentic

Success After 90 Days Looks Like…

    • Efficient management of staffing and resourcing processes
    • Effective oversight of client projects, ensuring standards are met
    • Successful setup and management of client project elements
    • Strong partnership with division leadership and account managers
    • Implementation and maintenance of program structures and processes
    • Accurate tracking and reporting of program progress
    • Monitoring and improving division KPIs
    • Deployment and adoption of company-wide processes within divisions
    • Development and implementation of operations BI products
$75,000 - $90,000 a year
Not ready to apply but want to keep in touch? We'll share curated content on Seer, open roles, industry insights, career advice, events you don't want to miss, and more (so you never miss a beat).

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here-- you are welcome. If you read this job description with a belly full of excitement, we’re just as excited about you. You have to apply though :)

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