At the American Cancer Society, we're leading the fight for a world without cancer. Our employees and 1.5 million volunteers are raising the bar every single day. We actively seek candidates from diverse backgrounds including communities of color, the LGBTQ community, veterans, and people with disabilities. The greater the diversity of our people, the better we can serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.The American Cancer Society is actively conducting two large prospective cohort studies – The Cancer Prevention Study-3 (CPS-3) which is in active follow-up and VOICES of Black Women (VOICES) which is in the enrollment phase. Both cohorts use a custom-built web-based participant portal to collect survey and other types of data, support sub-studies, and engage established and new cohort participants. This participant portal is integrated into our study and data management platform that allows study managers to build and deliver surveys, manage participant communications and information, and process collected data for future analyses. This position will assist with CPS-3 and VOICES participant portal activities including participant recruitment, site design, communications, survey development, data cleaning and organization, community engagement and retention as well as documenting portal activities.*This is a hybrid role which requires 3 days a week in office
MAJOR RESPONSIBILITIES
- Assist in developing participant outreach/recruitment tactics/communications
- Provide user management support by assisting participants via email/phone with portal registration/account access
- Assist with generating engaging participant facing portal site content to improve participant experience
- Assist in building and testing surveys in online survey platform
- Assist with identifying and documenting enhancements to the portal site, study manager tools, and data organization
- Support all cohort projects that are conducted through the portal including sub-studies
- Work in a team environment to explore ways to improve participant engagement and retention
- Assist SBMG staff with various activities surrounding CPS-3 surveys, newsletters, and other miscellaneous projects by providing critical support in data clean-up and quality control processes
- Assist SBMG staff with mortality linkage review to determine if death match is the correct study participant
- Maintain and/or establish current user documentation of all administrative activities, including email templates used to respond to participant inquiries
FORMAL KNOWLEDGE
- Bachelor's degree
- Strong interpersonal, organizational and communication skills and ability to work with diverse populations required
- Experience with personal computers, including familiarity with word processing and spreadsheets, required
- Experience with database management, required
- Experience with survey building and data collection, preferred
- Web design experience, preferred
- Ability to handle multiple projects and respond to changing circumstances and priorities in a focused and timely manner
- Familiarity with medical terminology
- Work experience within a research environment where data collection systems and protocols have been standardized, very helpful
- Eager to problem solve both independently and as a valued member of a dynamic team
SPECIALIZED TRAINING OR KNOWLEDGE
- Strong understanding of Web Portals and web site design
- Epidemiology or public health knowledge through education or work experiences
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
