BID COORDINATOR

The Knowledge Manager will organise all standardized questions and responses to IP related bids in Loopio, our Bid Response system.  They will ensure that all answers are up to date, reviewed by subject matter experts and usable by Bid Managers. This will ensure faster, more resource efficient bid responses for IP sales.

About You – experience, education, skills, and accomplishments  

• Written English: Excellent writing skills – ability to communicate accurately in writing at speed. Ability to precise content and to spot and correct errors accurately.
• Communication: Ability to listen and communicate clearly
• Drive – leading projects: Ability to lead projects – to drive more senior people to complete tasks on time
• Organisation:  Role requires high level of personal organisation and attention to detail.  Important to be able to manage multiple tasks simultaneously and challenging deadlines.  
• Process focus: Requires being able to create and manage processes for content review
• Loopio: needs command of Loopio platform.  Can be trained but technical competency essential.
• Attention to detail

What will you be doing in this role? 

• Understand the value of our full search offering to the greater trademark market
• Overall management of IP and general company questions and answer sets in Loopio
• Input of all bids into Loopio after submission
• Coordinate content reviews with SMEs to ensure content freshness and accuracy
• Act as SME for Loopio tool in IP – managing the IP stack
• Manage self service bids with sellers – providing >;80% complete Version 1 responses to sales
• Deliver content reporting as required
• Supporting Senior Bid Managers as required
• Progression to supporting and leading full bid responses.
• Measures of success:
• Version 1 Bid Responses at >;80% completion
• Content freshness rating in Loopio
• Increase capacity for Bid Managers
• Key working relationships with Sales, Product, Marketing, Sales Operations and IT

About the Team 

This role will report to the Manager, Bid Proposal in our IP division, working closely with 4 Bid Managers within the segment.

Hours of Work  

Full time role, hybrid, minimum 3 days per week in the Penang office.

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.