Senior Director of Outside Sales
Location: Tampa, FL (in office role, with travel)
Company: Lavu Inc.
About Lavu:
Lavu is a leading, global provider of restaurant point of sale (POS) systems and payment processing designed to help restaurants streamline their operations, improve customer service, and increase profitability. Our innovative software and hardware solutions are trusted by thousands of restaurants in over 70 countries. We are committed to delivering cutting-edge technology and exceptional customer support to our clients.
Position Overview:
The Senior Director of Outside Sales will start out as a “Player-Coach” role. You will be responsible for leading and expanding our restaurant client base in selected markets across the US. This role requires a dynamic and strategic sales leader with a proven track record in building and managing high-performing sales teams. You are the right fit for this role if you have built and scaled outside sales teams, and have sold technology and or services in the SMB space.
Key Responsibilities:
Sales Strategy and Planning:
- Develop and implement a comprehensive outside sales strategy to achieve revenue targets and market growth.
- Identify and prioritize go to market strategies.
- Setting sales goals, KPIs, and performance metrics for the sales team.
Team Leadership and Management:
- You are a “ Player Coach” until you build your teams out.
- Recruit, train, and manage a team of outside sales representatives in various local markets.
- Provide ongoing coaching, mentoring, and performance feedback to ensure the team meets or exceeds sales objectives.
- Foster a high-performance sales culture focused on teamwork, accountability, and continuous improvement.
Market Expansion and Customer Acquisition:
- Expanding in local markets throughout the US. (Heavy travel is required.)
- Identify new business opportunities and establish strong relationships with potential restaurant clients.
- Develop and maintain a pipeline of qualified leads and prospects.
- Conduct market research and competitive analysis to stay informed about industry trends and opportunities.
Sales Process Optimization:
- Streamline and optimize the sales process to improve efficiency and effectiveness
- Implement sales tools, CRM systems, and best practices to enhance the team's productivity.
- Monitor and analyze sales performance data to identify areas for improvement and make data-driven decisions.
Collaboration and Communication:
- Collaborate with marketing, product development, and customer support teams to align sales efforts with overall business objectives.
- Communicate effectively with internal and external stakeholders, including presenting sales reports and insights to senior leadership.
Customer Relationship Management:
- Build and maintain relationships with key restaurant partners to set up our “Referral Selling System” in various markets.
Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field.
- Minimum of 4 years of experience in outside sales, with at least 2 years in a leadership role.
- Proven track record of achieving and exceeding sales targets in the technology, services or POS industry.
- Strong leadership and team management skills, with the ability to motivate and inspire a sales team.
- Excellent communication, negotiation, and interpersonal skills.
- Strategic thinker with the ability to develop and execute effective sales strategies.
- Proficiency in CRM systems and sales analytics tools.
- Willingness to travel as needed to meet with clients and support the sales team.
What We Offer:
- Competitive salary and performance-based incentives, including stock options.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Opportunities for professional growth and development.
- A dynamic and collaborative work environment.
- The chance to be part of a leading company in the restaurant POS industry with a commitment to innovation and restaurant success.
