Manager, HR Technology (Workday) – Denver, Colorado (Hybrid)
Do you have deep experience with Workday configuration? Are you successful at partnering across business units and with key stakeholders, while managing a team? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as an HR Technology manager.
Western Union powers your pursuit.
In this highly visible and pivotal role, you will be responsible for managing Human Capital Management (HCM) systems initiatives in a service-oriented and integrated global human resources operation function.
Role Responsibilities
- Partners across functions effectively meet the HR technology needs of the organization by working to scope, prioritize, and deliver across the Software Development Lifecycle (SDLC).
- Performs overall planning, design, implementation, and administration of new systems or changes in existing systems to support the Human Resource functions.
- Direct and manage members of the HRIS team in support of the suite of HCM applications.
- Hire, manage, and develop team members to ensure optimal performance.
- Develop and oversee the execution of tactical plans to ensure that Human Resources information systems support the division’s strategic objectives.
- Partner with functional areas within and outside of HR to ensure that technology related needs are adequately addressed and prioritized.
- Provide HR system administration, including business process configuration, reporting development, end user training, and data management in support of maintaining Workday as a best-in-class employee experience forward platform.
- Perform additional Workday administrative functions including tenant configuration, data loads, integrations, and reporting.
- Review business procedures/workflows to ensure system features are being fully utilized and identify Workday features that may improve efficiency.
- Cohabitate in Sandbox environments and work within an established, well-controlled systems environment by defining, documenting, and enforcing system standards.
- Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize Workday processes.
- Document technology specifications for current and future configuration.
- Maintain accurate change management documentation to satisfy internal/external audit controls and compliance practices.
- Understand Workday's Implementation Methodology and use it on all projects.
- Function as the domain support for feature releases and issue resolution, supporting the Workday Architect to define scope, prioritize, plan, and implement system changes and enhancements.
- Maintain working functional knowledge of HR and HR systems across multiple functions and teams, driving community collaboration and a commitment to a great support service experience.
- Foster ongoing Workday relationships – relevant memberships and engagement in Workday Community, User Groups, and Conferences.
- Function as support to business partners and work to enhance their understanding of Workday.
Role Requirements
- Education or equivalent skills are required, 7 years of HRIS experience with 5 years of Workday configuration and management experience; Workday Pro or Workday Certifications is a plus.
- 2+ years of project management experience with cross-functional teams.
- 2+ years managing and leading both direct and indirect reports.
- Ability to maintain effective relationship management across all levels of the organization.
- Solid understanding in multiple cross-platform Workday modules; understanding of how they function together and impact up/downstream.
- Bachelor's degree in information technology or related field; or an equivalent combination of education and experience sufficient to perform the key accountabilities of the job.
- Deep understanding of Workday data model, corporate system architecture, interfaces, reporting, and data loading procedures.
- In-depth understanding of SDLC and Workday’s implementation methodology; prefer experience with implementation projects.
- Ability to work with others on solutions with attention to detail and relentless commitment to follow-through.
- Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling, and succinct way in written and verbal communications.
- Effectively communicate complex technical content to non-technical partners.
- Ability to work in a ticketing environment; prefer experience with ServiceNow.
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your United States – Specific Benefits Include
- Family First Program
- Time off
- Medical, Dental and Life Insurance
- Student Loan Repayment Program
- Tuition Assistance Program
- Parental Leave
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
Estimated Job Posting End Date:
06-30-2024
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
