DUAL COORDINATOR, PROPERTY OPERATIONS
Placemakr
Location: Washington District of Columbia
Time: 4 months ago
What you'll do
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- Act as pillar of support and extension of the leadership team of your properties by deeply understanding the day-to-day operations to support processes and efficiencies of administrative and operational tasks
- Own inventory and ordering process for all property supplies including, but not limited to, room amenities, housekeeping supplies, business cards, pin cards, administrative supplies, and approved property signage
- Facilitate the lost and found process, including communication, and tracking of guest claims and coordinating the return of any forgotten goods to ensure an exceptional guest experience
- Create, coordinate, and manage an efficient and streamlined package organization system
- Spearhead the processing and payment of all payables within Yardi
- Support your property leadership teams with communicating schedules, timeclock issues and collecting missed punch forms
- Support the front of house operations by being a hands-on, service-focused team member at the front desk (as called for by the needs of the business)
- Support the back of house operations by creating housekeeping boards or inventory-related tasks (as called for by the needs of the business)
- Work with the People Experience, Property Operations and Property Leadership team to coordinate new hire administrative tasks including purchasing new hire t-shirts and swag
- Provide administrative support for community relations partnerships, resident events, and team celebrations
- Additional duties and responsibilities, as assigned
What it takes
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- Bachelor’s degree in hospitality, management, business administration or related field or commensurate experience in lieu of a degree
- 1+ years in a client-service work environment and/or 1+ years in an administrative or operations support-focused role
- Experience with basic office tools and systems such as Microsoft Office (including Word, Excel and PowerPoint)
- Previous experience in a property management or point of sale system preferred
- Demonstrated ability to multi-task and prioritize tasks effectively based on competing levels of urgency
- You exceptional organizational and time-management skills
- You are a problem-solver and skilled communicator
- You embody the Property Teams Mission of Customer Focus, Consistency and Community (Norms)
- Customer Focus: You are obsessed with cultivating a positive experience for your customers: whether that be external guests or vendors or internal team members
- Consistency: You have a commitment to consistent compliance with processes and procedures and look forward to supporting positive progress for our guest and team members alike
- Community (Norms): You Own It. You Make It Better. You Treat People Right.
- Coordinators, Property Operations, will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Coordinators, Property Operations and an exceptional guest experience.
