Expert, Business System Specialist (Flexible Location)

Responsibilities:

• Provide expert consulting in business and user needs.
• Analyze and document business requirements for complex projects.
• Analyze end-to-end complex business processes and coordinate with IT to develop and implement solutions to information needs.
• Understand in detail current and future business environment; effectively anticipate, identify, and fully meet the business needs.
• Identify, propose and influence solutions to complex business problems.
• Anticipate concerns and questions, and provide proactive, timely and professional communications or delegate as appropriate.
• Act as a key contributor to teams that define, review and approve requirements for the business needs solution.
• Participate in UATs and perform quality reviews of test results.
• May assist with training, change management and communications associated with system implementations.
• Contribute to business case development
• Participate in project estimates.
• May write manuals, Requests for Change, procedures

Supervisory Responsibilities:

• Typically provides mentorship and guidance to less experienced employees.

Qualifications

Minimum:

• BA/BS in Business, Engineering, Computer Science/Information Systems, etc. or equivalent work experience.
• 7 years of job related experience in Business, IT or Engineering fields.
• Participation in projects of high complexity at an expert level or in a leadership role.
• Continuous education in IT and business specific areas.

Desired:

• Advanced degree is a plus.

• 8+ years of job related experience in Business Analysis, which may include or be in addition to 6+ years of experience in Information Technology.
• Expert-level knowledge and working experience with multiple corresponding Line of Business-related functional areas.
• Extensive participation in projects of high complexity or simultaneous participation in multiple projects of medium to high complexity in a leading role.
• Expert knowledge of the business requirements process.
• Detail oriented, analytical, good oral and written communication skills.
• Strong understanding of the utility business.
• Ability to work with different teams across disciplines and levels and promote good working environment
• Demonstrates advanced understanding of the impact(s) of technical changes to the collective business processes across functional units.
• Good mentoring skills.
• Broad understanding of all relevant business processes of department(s) supported.

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