Fulfilling your purpose begins here:

People First, Always. Here’s how we take care of our people:

• Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match, employee assistance program and more

Your team is bigger than your department:

• Oklahoma Heart Institute offers 24/7 catheterization labs, cardiac rehabilitation and a heart failure center. In addition, OHI is involved in over 200 cutting-edge research studies across the vast amount of specialties within the system.
• We believe healthcare is a team sport and every player has something to contribute. We show compassion, celebrate differences and treat one another with respect.

• Answers multi-line telephones, takes messages and schedules new patient appointments.
• Schedules appointments and testing as requested and instructs the patient.
• Answers questions regarding patient appointments and testing.
• Maintains and updates current demographic and insurance information.
• Type’s letters, memos or other correspondence as requested.
• Greets patients and public in a prompt, pleasant and helpful manner.
• Verifies necessary information such as insurance and authorizations and records it appropriately.
• Documents information regarding patient appointments and testing in appointment notes, order notes and clinic notes.
• Operates the fax machine, printers and copy machine.
• Notify outside facilities with appropriate patient information and documentation.
• Change toner on the copier, call for service or maintenance of equipment.
• Communicate verbally and by GEMMS messaging regarding patient appointments, testing and care with clinical staff.
• Maintains order status in GEMMS.
• Maintains GEMMS messages in a timely manner.
• Obtains authorization for appointments and testing.
• Collect co-pay and other payments from patients and log appropriately.
• Complete payment batch out daily and forward to appropriate staff.
• Float as needed.
• Follow check-out policy and procedure.
• Attend staff meetings.

Job Requirements: 

• High school graduation or GED
• Graduation from a business school/college and/or business courses helpful.
• Word processing and computer experience

Preferred Requirements: 

• Prefer one year experience in a medical office or hospital setting.