Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer & Marketing Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers’ interactions with the public sector.
As a Senior Consultant in our Human Services Transformation group possible responsibilities could include:
- Oversee the health and maintenance of mission critical health and human services benefit systems that serve some of the most vulnerable people across the nation
- Inform and manage the enhancement of these systems as program policies change, operational procedures evolved and technology requirements update
- Lead an application team consisting of track leads, business analysts, system analysts, developers, testers and other system support staff operating these important systems day to day
- Relevant software or application skills to complete job successfully
- Have responsibility for the end to end SDLC process for the maintenance and/or enhancement of health and humans services systems
- Identify and solve problems using analysis, experience, and judgment
- Perform analysis and diagnosis of client issues
- Demonstrate a foundational understanding of the client environment and overall project scope
- Have direct interaction with management and/or executive level client stakeholders where you will be in a unique position to solve their most complex business challenges with creative, innovative solutions enabled by these systems
The team
Deloitte’s Government and Public Services (GPS) practice – our people, ideas, technology and outcomes—is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility & Enrollment, Child Support Enforcement, and Labor & Workforce Development.
Qualifications
Required:
- 6+ years of consulting experience within Gov't Health & Human Services such as: Medicaid, SNAP, TANF, Child Care subsidies, Long Term Supports and Services, Child Support, Child Welfare or Unemployment Assistance
- 6+ years of experience with health human services policy and mandates
- Bachelor’s degree
- Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve.
Information for applicants with a need for accommodation:
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