THE MISSION OF THE MEMIC GROUP IS TO MAKE WORKERS'

The Mission of The MEMIC Group is to make workers' comp work better with compassion, trusted partnerships, and relentless commitment to workforce safety. The secret to the success and longevity of great organizations is their shared vision and strong values. At MEMIC our values are to be conscientious, to be an expert, to be a partner, to be curious and to be transparent.

The Underwriting Services Assistant II is part of a team that provides policy issuance support to the Underwriting Department by utilizing the policy administration systems to execute policy transactions within prescribed quality standards and service level requirements. The Underwriting Services Assistant II works closely with the underwriters and account analysts to ensure that file documentation and issuance instructions are complete and that policies are issued accurately and within the authority of the Underwriter. The Underwriting Services Assistant II will respond to any transaction errors related to the accuracy and compliance of the policy and ensure that any necessary corrections are validated and completed. The Underwriting Services Assistant II may assist with special projects as assigned.

Principal Job Duties and Responsibilities 

1. **Reviews and enters required information into underwriting and policy administration systems to complete policy issuance, endorsements, cancellations and renewals within company and state standards and prescribed timeframes.
2. **Ensures that all transactions are issued within company and state standards and regulations and communicates discrepancies to the Underwriting team.
3. **Processes policy changes within established processing guidelines.
4. **Coordinates with members of Premium Audit and Premium Accounting to complete policy revisions and corrections.
5. **Responds to transaction errors and ensures that corrections are validated and completed.
6. **Identifies system defects and communicates these items to the Supervisor and/or Business Analyst.
7. Assists with special projects and initiatives as assigned.

Minimum Knowledge, Skills and Abilities
1. One year of insurance and/or underwriting experience preferred.
2. Ability to analyze information and problem solve required.
3. Ability to type with speed and accuracy and strong attention to detail required.
4. Strong organizational skills and ability to manage multiple priorities and deadlines required.
5. Strong written and verbal communication skills required.
6. Experience in AS400, DXC POINT IN J and Microsoft Dynamic CRM preferred.
7. Proficiency in Microsoft Office Suite products preferred.

Our comprehensive benefits package includes all traditional offerings such as:

• Health Insurance options, Dental Insurance options and Vision Insurance
• Employee Life Insurance/AD&D and Dependent Life Insurance options
• Short-term & Long-term Disability
• Health Savings Account with potential employer match
• Flexible Medical and Dependent Care Account
• Accident Insurance
• Critical Illness Insurance
• Employee Assistance Program
• Legal/Identify Theft Insurance options
• Long Term Care Insurance
• Pet Insurance
• 401 (k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
• 4 weeks of Paid Time Off (PTO)
• 10 paid holidays

We also offer other benefits to help foster a healthy, balance lifestyle such as:

• Flextime schedules
• Paid Parental Leave
• Student loan paydown and refinancing assistance
• Educational assistance for job related courses, seminars, certifications or degrees
• One paid day every year to volunteer for your non-profit of choice
• On-site fitness center (Maine & Virginia) or fitness reimbursement
• Subsidized parking
• Sit-Stand desks & daily stretch breaks

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. MEMIC is an equal opportunity employer encouraging diversity in the workplace.

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