Head of Talent Operations
Latin America
Staff /
Full-time /
Remote
Who We Are:
Factored was conceived in Palo Alto, California by Andrew Ng and a team of highly experienced AI researchers, educators, and engineers to help address the significant shortage of qualified AI & machine learning engineers globally. We know that exceptional technical aptitude, intelligence, communication skills, and passion are equally distributed around the world, and we are very committed to testing, vetting, and nurturing the most talented engineers for our company and on behalf of our clients.
Our business strategy is fueled by talent. As the Head of Talent Operations, you will be critical in helping Factored build the best AI & Data teams in the Americas. You will lead a dynamic team of talent specialists, technical recruiters and operators, providing mentorship and guidance to ensure Factored generates successful client outcomes by delivering top AI & Data talent with speed and efficiency. Your expertise will be crucial in shaping and executing our talent supply strategy, using data-driven insights to optimize our performance and exceed our business goals. #LI-Remote
Character Traits We Are Looking For:
- Very high level of intelligence as well as superior analytical, and problem-solving skills. You “get things” quickly without the need for too much explanation or context. You are able to assess situations and problems and lead others to achieve the right outcomes.
- Execution-focused leadership. You know that there cannot be too much of a tradeoff between well-thought-out solutions and speed. You understand that a scale-up needs a great combination of both. Your intelligence loses value if you don’t execute quickly and confidently, and your execution will be ineffective if it’s not intelligent and well thought-out. You optimize for both speed AND intelligence.
- Quick and effective decision-making and great comfort with ambiguity, risk, and limited information. You think of all the most probable consequences and scenarios of your decisions before making them, and use great judgment to make decisions that maximize upside while minimizing downside. If a wrong decision is made, you correct course quickly. You know most decisions are two-way doors allowing us to return to where we started. You are not afraid to make big decisions. You are capable of explaining the WHY when you make decisions.
- Intellectual courage: You are comfortable with being wrong and humble enough to recognize it and change course. You are comfortable being right and effective at winning hearts and minds by explaining the WHY behind your decisions so that you gain support from others.
- You are a charismatic, transparent, honest, and trustworthy leader who can command respect and trust from your teammates at every level.
- You don’t lead by job title. You lead by example and understand your role title doesn’t carry weight if our team doesn’t see you get your hands dirty when leading them from the field. You are most definitely not an ivory-tower leader seeking pleasure on only sexy tasks. You work with our team on the ground on all kinds of tasks, sexy or unsexy.
- You detest politics and fake diplomacy, preferring instead full transparency and honesty at all times.
- You hold yourself and your team to a very high standard. What we are trying to achieve is excellence. You strive to be a gold medal winner in what you do, and you inspire excellence in your teammates as well.
- You are passionate and mission driven. You care about creating great opportunities for some of the most talented and deserving humans in the world.
- Global thinker able to capture, understand, and navigate cultural nuances, particularly between Latin Americans and USA professional culture.
Functional Responsibilities:
- Continue to build and scale our Talent Operations function, the backbone of our business that allows us to identify, vet, upskill and match our awesome engineers with our clients’ needs.
- Lead Factored's Talent team, inspiring high performance and giving them the tools, leadership, and motivation to innovate and make decisions that support Factored’s vision.
- Lead team-level and cross-functional initiatives to continuously improve and scale our sourcing, vetting, upskilling, and matching processes and systems, from creating a technical vetting playbook, forecasting talent needs, improving our matching process, or developing talent upskilling and engagement programs.
- Drive cross-functional collaboration between the Talent, Engineering, and Sales teams, providing guidance and identifying blockers to drive effective short and long-term solutions.
- Implement workflows, processes, and tools that improve our end-to-end Talent Journey and ensure Factored provides the best customer experience to both our clients and engineers.
- Collaborate with Marketing to establish a robust strategy for filling the top of the candidate pipeline, leveraging market intelligence, forecasting client demand, and multi-channel recruitment tactics to attract the best AI & Data talent.
- Work cross-functionally to build a data-driven Talent Operations function, analyzing in-depth reporting to track progress and establish KPIs to drive high-level performance.
- Stay abreast of AI & Data industry issues and trends for ML, Data Engineering, and Analytics talent solutions.
Qualifications:
- 10+ years of experience in areas such as Talent Operations/ Talent Marketplaces/ Technical Recruiting/ Business Operations/ Consulting.
- Experience working in a hyper-growth startup. Tech experience is a big plus. Tech Services or Talent Marketplace experience is a major plus.
- Experience leading a team and designing and implementing talent operations/recruiting or talent marketplace initiatives.
- Strong project and people management skills as well as proven leadership skills that enable you to execute and make an impact by leading and managing others who may or may not report to you.
- Strong communication skills. Able to proactively, clearly, concisely, and consistently provide information to other business leaders that drive decision-making and demonstrate progress towards larger business objectives.
At Factored, we believe that passionate, smart people expect honesty and transparency, as well as the freedom to do the best work of their lives while learning and growing as much as possible. Great people enjoy working with other passionate, smart people, so we believe in hiring right, and are very selective about who joins our team. Once we hire you, we will invest in you and support your career and professional growth in many meaningful ways. We hire people who are supremely intelligent and talented, but we recognize that intelligence is not enough. Perhaps more importantly, we look for those who are also passionate about our mission and are honest, diligent, collaborative, kind to others, and fun to be around. Life is too short to work with people who don’t inspire you.
We are a transparent workplace, where EVERYBODY has a voice in building OUR company, and where learning and growth is available to everyone based on their merits, not just on stamps on their resume. As impressive as some of the stamps on our resumes are, we recognize that human talent and passion exist everywhere, and come from many backgrounds, so stamps matter much less than results. All of us are dedicated doers and are highly energetic, focusing vehemently on execution because we know that the best learning happens by doing. We recognize that we are creating OUR COMPANY TOGETHER, which is not only a high-performing fast-growing business, but is changing the way the world perceives the quality of technical talent in Latin America. We are fueled by the great positive impact we are making in the places where we do business, and are committed to accelerating careers and investing in hundreds (and hopefully thousands) of highly talented data science engineers and data analysts.
In short, our business is about people, so we hire the best people and invest as much as possible in making them fall in love with their work, their learning, and their mission. When not nerding out on data science, we love to make music together, play sports, play games, dance salsa, cook delicious food, brew the best coffee, throw the best parties, and generally have a great time with each other.
