2nd shift Supervisor
Description
Position Overview
The Shift Supervisor is responsible for directing and engaging operations employees in CJ Logistics America’s Logistics Center to achieve productivity goals. The Team Leader will manage a shift and will spend most of the time coaching and leading the operations team to efficiently and safely achieve production and quality goals. The role will collaborate with various CJ Logistics America’s teams on implementing continuous improvement initiatives and leading practices
Position Responsibilities
Engage the Workforce
- Interact with and motivate the workforce
- Conduct daily shift meetings
- Solve problems and address issues for employees
- Regularly communicate team goals and results
Deliver Operational Performance (including Productivity and Efficiency Targets)
- Understand and communicate shift, Customer and Logistics Center goals
- Execute the daily work plan by adjusting the workflow to meet goals
- Implement CJ Logistics America’s Labor Management Program (performance observations)
- Provide front line feedback on staffing needs to Supply Chain Leader and Operations Leader
Manage Employee Performance (including Safety, Quality and Productivity)
- Provide coaching through observations and provide performance feedback
- Track and communicate Operations Specialist performance
- Conduct safety observations and participate in Safety Committee
- Monitor and manage employee time, attendance and payroll
Ensure Implementation of Leading Practices
- Job shadow Operations Specialists
- Identify training and cross-training needs
- Conduct on-the-job training with Operations Specialists
- Perform process quality checks and program management
Connect employees to customer business objectives
- Communicate customer specific requirements
- Review Logistics Center performance against Customer requirements
- Help the Operations Specialists to feel more connected to the larger customer goals
Required Experience & Qualifications
Required
- Bachelor’s degree
- 1-3 years of direct supervisory experience
- Skills in leadership, organization, communication and cross functional teamwork
- Emphasis on safety is extremely important
Preferred
- Understanding of warehousing operations with experience in a distribution and/or manufacturing environment
- Familiarity with MHE
- Familiarity with Microsoft Office applications including Excel and Word
- Familiarity with warehouse management systems or Red Prairie WMS is a plus
Personal Qualities
- Ability shift priorities easily, and multi-task in a highly transactional environment
- Excellent problem solving skills
- Ability to engage with the workforce and create a positive environment and culture
CJ Logistics America About Statement:
CJ Logistics America delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics America is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics America is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics America participates in the E-Verify program in certain locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
