OUR MISSION
Calibrate is on a mission to change the way the world treats weight. We’re defining a new category in metabolic health that mirrors what the research shows—that weight reflects our biology, not our willpower. Our program was designed by world leaders in obesity and nutrition science to improve metabolic health and drive long-term weight loss that’s impactful, realistic, and sustainable.
Obesity is America’s underlying pandemic and largest category of chronic disease, and Calibrate is closing the gap in care for 175mm adults in a $600bn market where we spend millions of dollars each year and do not lose millions of pounds.
To bring Calibrate to everyone who needs it, we’re building the first value-based model in obesity treatment, aligning incentives for patients, providers, payors, and pharmaceutical companies. We’ve built a suite of products that combine medication with our proprietary intensive lifestyle intervention to deliver results that last.Calibrate launched in 2020 direct-to-consumer and has since expanded into enterprise channels to increase access to effective obesity treatment.
Calibrate’s programs bring decades of clinical research directly to consumers, immersing members in a biweekly 1:1 coaching program and curriculum that educates and encourages them to build enduring healthy habits across the four areas essential to lasting metabolic health: food, sleep, exercise, and emotional health. A purpose-built app enables daily tracking of food, energy levels, weight, and bi-weekly goals and helps members interact with their Coaching and Medical teams, while a members’ group and events calendar create additional opportunities to engage with the Calibrate community.
ABOUT THE ROLE
This role is pivotal in the development and implementation of compliance programs, policies, and procedures to ensure compliance with all applicable federal and state laws, regulations, and delegation requirements in a legal and ethical manner. This role will work collaboratively across the organization to create a culture of compliance awareness by identifying risks and gaps, building policies, and training around best practices.
KEY RESPONSIBILITIES
- Develop, implement and enforce compliance policies to support a national obesity treatment telehealth practice
- Assist with planning and support long-term compliance efforts, including conducting regular audits and analyzing results.
- Collaborate with clinical operations, key stakeholders, and cross-functional teams on compliance initiatives, including HIPAA, privacy, and security compliance.
- Ensure staff competency through training, coaching, and maintaining up-to-date policies and procedures.
- Develop and maintain relationships across the Calibrate organization, ensuring compliance with evolving regulations.
- Continuously evaluate and improve control systems to prevent violations and ensure compliance with laws, regulations, and internal policies.
- Maintain corporate compliance policies and procedures through continuous monitoring of operational effectiveness, assessment and redesign or enhancement as needed.
- Manage data collection and reporting for state regulatory and insurance agencies, ensuring timely and accurate reporting.
- Perform internal compliance audits to identify key areas of risk and non-compliance.
- Collaborate with the Head of Clinical Operations, legal counsel, Compliance Nurse, and cross-functional teams to stay updated on relevant laws and regulations, and develop processes for medical record releases for members, insurance, or legal requests.
BACKGROUND AND EXPERIENCE
- Minimum 4 years experience in related roles
- Bachelor’s degree in healthcare administration, law, business administration, or a related field required with a Masters preferred
- Strong knowledge of healthcare laws and regulations related to HIPAA compliance, privacy rules, and fraud and abuse
- Knowledge of the joint commission requirements and standards
- CHC or CHCP preferred
- Experience working in Telehealth, Obesity Medicine, and/or Hospital or Medical Practice preferred
BENEFITS
At Calibrate, we’re committed to our vision of putting our members and our teammates in control of their health. Some of our benefits for 2024 include:
- Competitive salary with opportunity for equity in an early stage, high growth business
- Generous paid time off, including an all-company holiday over Thanksgiving week
- Calibrate-funded health benefits (medical, dental, vision) - starting at zero cost to you
- Calibrate-paid disability and basic life insurance to give you peace of mind during unforeseen events
- Therapy on your time with free access to Headspace and HeadspaceCare
- An employee assistance program through Guardian to provide counseling across a range of personal topics
- Remote-first team
- Competitive Paid Parental Leave for parents
OUR VALUES
We’re in it together: We have an audacious mission, and we’re building a lot of things for the first time — from the first DTC pharma business within the healthcare ecosystem to the data infrastructure for providing real-world evidence in the largest category of chronic disease. It takes superpowers to build something simple and intuitive within the complex healthcare market, so we identify and work as a team from our individual points of strength. Not everyone has to be good at everything, but we know that when we harness what we’re each great at, we’re unstoppable.
Small wins create big wins: We ground every experience in optimism, recognizing and celebrating successes along the way. We break projects down into smaller components. And we focus on where we have momentum. We always plan for larger goals with the knowledge that our plans will evolve as we achieve smaller milestones.
You’re in control: We don’t let location stand in the way of the best talent — and from coaches to engineers, we are a remote-first team. Our business is multi-faceted, so each Calibrater is hired to be an expert in their piece of it — in control of their own initiatives, in control of their own impact, and in control of driving their own (real) results.
Real results matter: We’re obsessed with outcomes because when our members win, we win, and the data proves that we’ve built the best metabolic health program on the market. We’re purposeful, optimistic, and relentlessly confident that we can solve the biggest medical issue of the 21st century.
Calibrate is proud to be an equal opportunity workplace, providing equal employment and advancement opportunities to all team members. To achieve our mission of changing the way the world treats weight, we are building an environment where every Calibrater can thrive, feel a sense of belonging, and do the best work of their careers. We value diversity and recruit, hire, and promote individuals solely based on talent, qualifications, competence, and merit. We evaluate candidates without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics as required by law and as a matter of our company values.
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