General Manager

Summary

As a General Manager at MOD Pizza, your leadership style will directly contribute to the success of your Squad members and deliver on our commitment to outstanding customer service. This manager role requires business savvy, a high level of accountability, a genuine love for people and a desire to share MOD’s purpose beyond your store into the community we serve.

Key Responsibilities

• Demonstrates servant leadership to your Squad
• Manages with the integrity, honesty, and respect that promote the culture, performance standards, and values of MOD
• Embraces a leadership growth mindset for continuous improvement and change management
• Cultivates a positive learning environment through clear, respectful mentorship and feedback to MOD Squad members and Squad members in training; addresses individual motivation, needs, concerns, and provides recognition
• Keeps Squad inspired and motivated during peak volumes; problem solves in a dynamic, high-pressure environment. MOD Managers are servant leaders
• Utilizes operational tools to plan and achieve excellence in their store: interviewing/hiring, labor scheduling and management, business review with District/Market Manager, cash, and inventory management
• Communicates effectively; ensures all pertinent information is provided to the MOD Squad as directed by the District/Market Manager
• Serve your MOD Squad by actively overseeing, inspiring, and challenging MOD Squad members by holding them accountable for:

1. Building community
2. Enhancing and maintaining an engaging store culture
3. Delivering quality products
4. Building customer loyalty through delivering MOD experiences

Basic Qualifications

• 2+ years of management experience and/or college education in Business or related field
• Experience in a retail store or restaurant environment
• Desire to provide courageous leadership and willingness to put others needs ahead of your own
• Ability to create a safe environment while holding your team accountable to be their best
• Experience successfully training, developing, and leading teams
• High level of integrity and accountability
• Problem-solving abilities in a fast-paced environment 
• Experience with labor management/schedule creation and inventory management
• Must be at least 21 years old

Preferred Qualifications

• Some college education in Business or related field
• High school education or GED
• Desire to learn and growth with a high-growth company committed to serving others

Physical Requirements

As a general manager you will be working in a kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, and pulling to handle or move objects weighing up to 50 pounds. You will also be asked to operate hand-held appliances and simple kitchen equipment (industrial can opener, dough press, industrial dishwasher, etc.). Depending on the location, you may need to go up and down stairs. The ability to communicate and exchange information with coworkers and others is also required. The ability to comply with all public health requirements, including wearing a mask, is required.

Working Conditions