Summary

As a Crew Member, you aim to consistently deliver the MOD Pizza experience to all customers. You are a role model of super-fast service and help create a memorable, inspiring, and unique experience, while preparing and presenting outstanding pizzas and salads within a cool environment.

Key Responsibilities

• Make pizzas, salads and more for the best possible finished product
• Package customer orders ensuring timely, quality, and consistent execution
• Follow all food safety prep and storage standards
• Keep the store clean and ready to deliver the best customer experience
• Demonstrate the fundamentals of hospitality (friendly, accurate and fast) on every shift
• Follow instructions and welcome coaching and direction from all store leadership
• Maintain a mindset of serving others and offer your knowledge to support the success of the team
• Have fun and work together with the team to create a great customer experience

MOD values are demonstrated when you:

• Embrace change and seek to learn and improve every day. It’s not perfection, it’s a commitment to progress
• Focus on finding the solution, not dwelling on the problem
• Being generous with your time. Show patience and grace when answering questions and be of service to others
• Express appreciation for the generosity of others
• Showing compassion, understanding, and willingness to support others without judgment
• Play a role to create a safe environment for all customers and Squad members
• Demonstrate and embody MOD culture and standards

Required Qualifications

• Demonstrate a passion for people, enjoy connecting with fellow MOD Squad and customers
• Ability to follow processes and instructions in a consistent manner
• Have a history of consistent attendance and punctuality
• Show an interest to learn, grow and contribute to the success of MOD and your teammates
• Must be at least 18 years old
• Must obtain a food safety certification and/or alcohol beverage certification within 30 days of your start date or sooner where required by law

Preferred Qualifications

• Food service or retail industry experience
• Customer service experience
• POS (Point of Sale) or cashier experience

Physical Requirements

As a member of our Squad, you must have the ability to work in an open kitchen environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, carrying, pushing and pulling, and in general handling or moving objects weighing up to fifty pounds. You must also have the ability to operate hand-held appliances, sharp knives, and various kitchen equipment including but not limited to the industrial can opener, dough press, industrial dishwasher, very hot oven, etc. Depending on the location, you may need to go up and down stairs and/or use an elevator. You must also have the ability to communicate and exchange information quickly in English with Squad members and others.

Working Conditions