It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Come Work Here!
Compensation & Benefits:
$24.00-$28.50/Hourly with potential for adjustment based on factors such as an applicant’s skills, experience and/or education.
Benefits:
Health Insurance (Dental, Medical, Prescription, Vision)
Paid Holidays, Sick, Vacation and Medical Leave
Retirement Plan (401K)
Recognition and Award Programs
Employee Assistance Program
Discounted Hotel Rates
And many opportunities for growth through our training and development programs!
*please note that benefits may vary depending on position or property
Assist the catering and event managers with departmental goals and specific sales objectives. Provide high level of service to clientele and administrative support for catering and event team, to include at times Sales, Marketing and Culture.
FUNCTIONS & RESPONSIBILITIES:
-Responsible for for all incoming inquiries from various channels
- Input all quotations into Delphi in order to maintain all group history and information.
-Follow up with client on quotation status to close business
- Assists client with other requests (meeting space, breakfast, activities, etc.)
-Generates contracts, event orders, in house meeting requests, reporting
-Responsible for servicing groups after the group or banquet sale becomes final, to include: maintaining and monitoring group property activities as appropriate, execute all hotel events with seamless turnover to F&B coordinator and operations, reconciling and finalizing group accounts after departure, communication/positive relations with the agent and group leader prior to, during and after group stay
-Upon request, act as on-site service contact for all groups which includes:
- · Pre-planning
- · Service group when in-house
- · Meeting room needs
- · Post follow - up thank you's including trying to re-book the business
-Process invoices, ordering supplies and maintain vendor relations.
-Responsible for maintaining positive working relationships with all departments of the hotel, clients and customers in all market sectors. Maintains maximum efficiency and professionalism in standards of work performance.
-Become and active and efficient user of Delphi and other systems. Assist with production reports for the group market segment. Gather market research for competitive analysis reporting to assist with planning and implementation of property S&M strategies.
-Conduct customer site inspections and FAM Tours.
-Attend and entertain at special functions/events outside of business hours.
