NIKE FACTORY STORE - COACH (DEPARTMENT MANAGER) - WILLIAMSBURG, VA

Become a Part of the NIKE, Inc. Team

NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.

The future of Nike has never looked better.

Our purpose is to unite the world through sport to create a healthy planet, active communities, and an equal playing field for all.

In order to stay at the top of our game, we’re always looking to level-up with outstanding people who provide the kind of above-and-beyond service that inspires Nike fans for life!

As a member of Nike Retail, you'll be part of a diverse & inclusive team with opportunities for personal growth and professional development, all in a casual work environment where you can be your authentic self. And, with a generous employee discount and an overall benefits package that’s among the best around, we’re pretty confident you’re gonna love it here!

If you love leading people and have a passion for retail, then the Nike Coach position is right up your alley. We're here to deliver a premium experience for our Nike teammates and our consumers, and a Coach plays a vital role in making this happen. Your understanding of store operations brings clarity to your team, and your ability to empower peers and direct reports gets results.

In addition to shared leadership responsibilities, you will focus on one of five Areas of Expertise where you'll gain critical experiences that help propel you along your development journey.

• Selling and Service: The center of all we do. Ensures a flawless consumer journey by providing encouragement, connection and product knowledge.
• Team and Culture: Prioritizes teammates through hiring, developing, and retaining critical talent.
• Operational Excellence: Fosters and maintains a safe, organized, and efficient workplace.
• Visual Merchandising: Focuses on intentional storytelling while obsessing sport and style.
• Digital: Enhances and grows the connection from online and offline services with in-store tools.

No matter the location or position, every Nike employee shares one unifying mission: To bring inspiration and innovation to every athlete** in the world.

**If you have a body, you're an athlete

Qualifications

• Three years of retail and/or consumer service experience
• One year of leadership experience
• Demonstrated ability to recruit, build and lead high-performing teams
• Enthusiasm for engaging with consumers and inspiring them to become Nike Members
• Digital literacy—desire to learn and adapt to technology needs with agility
• Flexibility and willingness to work a combination of mornings, evenings, weekends, and holidays based on the needs of the business
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodation.
• Ability to communicate in English
• High school diploma or GED preferred; completion of post-secondary education will be considered a plus

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

How We Hire

At NIKE, Inc. we promise to provide a premium, inclusive, compelling and authentic candidate experience. Delivering on this promise means we allow you to be at your best — and to do that, you need to understand how the hiring process works. Transparency is key. * This overview explains our hiring process for corporate roles. Note there may be different hiring steps involved for non-corporate roles.

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