Unit Secretary - Emergency Department - Full Time Day Shifts

Essential Functions: 

• Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner 
• Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
• Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
• Performs other administrative or clerical duties and projects as assigned
• Other duties as assigned

 

Education:

• High School Degree or GED

 

Experience:

• Prior healthcare clerical work (preferred, not required)

 

Training: 

• EPIC Electronic Health Record (EHR) (preferred, not required)

 

 

Skills & Abilities:

• Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
• Engage with staff and patients in a professional manner
• Ability to be proactive in a rapidly changing environment

 

 

Bon Secours is an equal opportunity employer.

 

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status

 

 

Scheduled Weekly Hours:

36

 

Work Shift:

Days/Evenings (United States of America)

 

Department:

Emergency Department - Memorial

 

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at .