MED SPA RECEPTIONIST

At Chapter Aesthetic Studio we put you first! We offer: 

• Position-specific, hands-on training through our very own Chapter University. 

• On-site team atmosphere and supportive culture. 

• Monthly uncapped bonus opportunity. 

• Discounted treatments and products. 

• Full Medical benefits, including dental discount. 

• 401k plan with a generous match. 

• Paid Time-off & holidays. 

• Work-life balance. 

• Career advancement opportunities. 

You’ll achieve success by: 

• Delivering a Chapter memorable welcome for all guests entering the studio. 

• Answering the phones and complete guest requests with friendliness, accuracy, and enthusiasm. 

• Mastering service and retail product knowledge to be a trusted resource for guests. 

• Delivering a memorable checkout experience for guests. 

• Assisting with local marketing events as needed. 

• Participating in lead generation activities. 

• Delivering on Chapter's purpose of sparking joy by creating a WOW in all interactions. 

• Promoting new areas/services to guests to accomplish team and individual sales goals. 

• Promoting membership conversion by effectively communicating benefits, encouraging new sales, and participating in retention tactics. 

• Supporting Chapter culture standards. 

• Maintaining an exceptional facility appearance. 

Qualifications: 

• High school diploma or equivalent required. 

• A minimum of one year of customer service experience; sales and/or administration experience is preferred. 

• Superior interpersonal and customer service skills. 

• Knowledge of modern office procedures and methods, including telephone communications, computer systems, and record-keeping.