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What you'll do:
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- This role is primarily customer focused, ensuring all elements of assigned program, most notably ongoing interfaces with distributors/end-users and ongoing sustainment operations, are executed flawlessly. This includes partnership with the forward deployed offset program manager when required.
- Deliver exceptional, proven, and reliable performance in support of l customer and end-user’s related missions through flawless execution of each phase (Initiation, Planning, Execution, Monitoring, Closure) of Shield AI’s programs.
- Oversee customer relationships and act as the key escalation point for programs, projects, and operational performance issues.
- Hands-on and oversight of project plans, scope, schedule, and management.
- Astutely balance and re-balance the often-shifting customer cost, schedule, and technical parameters/priorities of each program as it progresses during the overall life cycle.
- Develop and maintain effective relationships with a broad range of stakeholders including managers, customers, relevant areas within Industry as well as key partners and suppliers, both locally and internationally.
- Support the development/execution of strategy, governance, and risk management for international program operations in accordance with the company’s policies and procedures.
- Be able to operate and make decisions considering cultural nuances and overarching political and/or military factors.
- Support the accurate and timely tracking and reporting of internal budget, resource, and project management standard metrics
- Support the accurate and timely tracking and reporting of any and all customer or end user contractually required deliverables
- Foster and facilitate collaboration and shared accountability for outcomes with Leadership
- Lead/coordinate a consistent cadence of well-organized, well-facilitated, and effective meetings, including driving all preparation and follow up activities
- Complete critical path analyses including the evaluation of potential means to accelerate the pace or mitigate identified risks
- Identify potential bottlenecks or delays in programs and drive efforts to ensure projects stay on schedule
- Support specified business development including requests for tender, proposal or information, expression of interest, and unsolicited offers as they develop and evolve from current programs and related opportunities.
Required qualifications:
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- 8 years of related experience with a bachelor’s degree; or 6 years and a master’s degree
- Exceptional interpersonal skills (verbal and written) and ability to lead by influence and collaboration
- Proven experience delivering on complex program execution and ability to focus on long-term business objectives
- Experience with Export / Import Regulations
- Willingness and ability to travel regionally/internationally, as needed, up to 25%
- Experience with Earned Value and managing Gate Reviews, Estimates at Completion (EACs) and Program Management Reviews (PMRs)
- Deep expertise in project and program management and ability to run multiple programs with multiple projects across multiple countries
- Significant experience and excellent skills with Microsoft Office Suit and experience with scheduling tools such as Microsoft Project or Smartsheet.
- Superb skills in leadership, time management, organization, team management
- Expert understanding of complex project financials
- Demonstrated record of working hard, being a trustworthy teammate, holding yourself and others to high standards, and being kind to others
Preferred qualifications:
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- Project Management Professional (PMP) certification
- Experience with current manufacturing systems and processes
- Experience in field of unmanned aerial vehicles
- Training, logistics, operations, and maintenance
$91,859 - $145,223 a year
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