Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across six countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in.....
How you'll help us achieve it
As the Merchant Distribution Supervisor, you will lead a merchant distribution team in an allocated zone to increase the monthly active users of Wave Côte d'Ivoire.
In this role, you'll;
- Manage a team of 50+ merchant distributors.
- Set up an efficient plan that helps distributors know their working location in a timely manner.
- Support with the training and smooth onboarding of new distributors, ensuring a good work environment.
- Ensure distributors have all the necessary supplies and work materials.
- Check the distributor’s attendance and report on absenteeism.
- Encourage and motivate distributors to perform to their fullest potential.
- Monitor and report progress on all merchant distribution activities in the field.
Key details
- Work authorization in Côte d’Ivoire is required.
- This is a permanent position.
- Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months.
- We offer generous health insurance for yourself and your dependents.
- We support working parents - we offer (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.
- We help you live your fullest life now- we subsidize gym memberships and fitness classes.
- Airtime reimbursement.
- Free food and a beautiful office space.
Requirements
- + 3 years of work experience in mobile money, banking, or FMCG sectors.
- A bachelor’s degree in Business Administration or equivalent.
- Fluency in French with a good command of English.
- Previous experience managing and mentoring large teams.
- Experience in field sales will be an added advantage.
You might be a good fit if you
- Have great sales acumen.
- Are excited about working in the field, as this is a field-only role.
- Pay attention to details.
- Are client-oriented and have strong interpersonal skills.
- Are a clear and proactive communicator, able to independently follow through on tasks and manage priorities effectively.
- Enjoy teamwork, but also know how to work well independently.
- Are willing to go the distance to get things done.
Our team
- We have a rapidly growing in-country team in Senegal, Côte D'Ivoire, Mali, Burkina Faso, Gambia, and Uganda, plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- In 2022, we were on.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
